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"We had the most amazing time here. The staff were so helpful and genuine. Rita was very helpful! She booked our transportation and was able to accommodate for us. The rooms were very clean and updated. The breakfast was beyond. We did the wine tasting- the most amazing wine tasting experience I’ve ever had. We also got a massage- this was amazing too. So relaxing. The pool was amazing as well. Very clean. This place is truly magical. Out of a painting. I’ll forever hold a memory of this place in my heart. "

"Highly recommended "

"Everyone was very friendly, specifically the staff at the bar. Breakfast buffet was nice with many options and good coffee. Room was very clean and had a lot of soace. Bathroom was nice with a good shower. Air Conditioner and n the room worked well. Pool could have more sun chairs as it was like all the time crowded during our stay in August. Easy walking distance to bars and restaurants in the center (10 minutes) The Funicolare to Montecantini Alto is also only 15 minutes by feet away. "

"Lovely stay at the San Marco. Staff are superb, can’t do enough for you. 10 mins to the old town. Nice pool area that was quiet in the day even in August. Would go back "

"Comfortable modern rooms. Limited facilities. Staff coms a bit hit and miss, eg restaurant booking hadn’t been made when we were told it would be. Make sure to reserve parking early if required. "

"Our family had a fantastic stay at this charming hotel in Lucca! From the moment we arrived, the staff made us feel incredibly welcome—warm, attentive, and always ready to help with local tips or extra towels. The rooms were spacious, spotless, and thoughtfully designed, perfect for relaxing after a day of exploring the city’s cobbled streets and historic sites. Mornings were a treat thanks to the generous breakfast spread: fresh pastries, fruit, eggs, and delicious Italian coffee that kept us going all day. The location was ideal—quiet yet close to everything, including the city walls and lovely piazzas. It’s rare to find a place that balances comfort, hospitality, and value so well. Whether you’re travelling with kids or just looking for a peaceful getaway, this hotel hits all the right notes. We’ll definitely be back next time we’re in Lucca!"

"The hotel was above expectations. Exceptional staff on Reception and in the Breakfast Room. The bedroom was superb with the en-suite having extra additions such as the make up mirror. The location is excellent as situated ten minutes from the railway station and five minutes to the walled city. Thank you for a great stay. "

"Excellent location, friendly helpful staff, good parking "

"Great vacation!"