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"Very clean, modern, close to Front Street, friendly, helpful staff"

"Property was lovely, large pool plenty of loungers. Beach is 20 minute drive away. Designated shuttle times. Not convenient at all. Shuttle driver will not allow you to sit on the bus more than 5 minutes before scheduled departure from beach so you are asked to line up in heat while the driver sits in the bus…. Obligatory gratuity service fees daily added as well as mandatory 17% gratuity on every service and bill. Housekeeping was hit and miss but always ready to help when asked."

"Staff was very helpful and considerate"

"The views are stunning and the property clean; I especially loved the daily housekeeping. That being said , the property looks tired, most of the staff of the hotel seemed unhappy to be there, and the location was very inconvenient; the ferry to Hamilton was helpful but there was a long break in the middle of the day where it didn’t run and it didn’t run at all on Sundays! The shuttle to the golf course was free but I never found out if it went anywhere else and the interior looked dirty and...

"The hotel is excellently located if you want to walk into downtown Hamilton for a meal. The price was reasonable by Bermudan standards, but the hotel is showing its age a little bit. Staff are super friendly and accommodating."

"Best beach ever!!! Wow!"

"great quiet and relaxing convenient 10 minute walk to town and bus stops shuttles to beach"

"This was our 2nd time at Grotto Bay of our 8 times visiting Bermuda. It’s on the top of our list now. We did the all-inclusive for 3 days of our 6 nights, which was perfect. Rented a small boat one day for 4 hours and it was a great decision. We’ll be back for sure!"