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Hotel Casa Palopó - Relais & Chateaux

4.0 star property
Adults-only hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hotel Casa Palopó - Relais & Chateaux

Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Suite (Santa Catarina Master) | Premium bedding, minibar, in-room safe, individually decorated
Santa Clara Suite | View from room
Exterior
Interior
Hotel Casa Palopo sits peacefully on Lake Atitlán's shores. Travelers enjoy breakfast with beachfront views while planning their day. The gym and spa treatments offer different ways to unwind. Previous visitors consistently praise the staff for their attentive, helpful service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Parking included
  • Laundry
The current price is SAR 721
SAR 951 total
includes taxes & fees
12 Sep - 13 Sep
Spa

Spa

The on-site spa has some ways to help you decompress. The hotel's spa offers massages and wellness treatments such as body scrubs, facials, and manicures/pedicures.

Room

Room options

Available filters for rooms
Showing 16 of 16 rooms

Villa (Palopo)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room (San Marcos)

Deluxe Room (San Marcos) | View from room

Deluxe Room (San Marcos)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (San Juan)

Deluxe Room (San Juan) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Juan)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Santa Catarina Master)

Suite (Santa Catarina Master) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Santa Catarina Master)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santiago Junior Suite

Santiago Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Santiago Junior Suite

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Atitlan Master)

Suite (Atitlan Master) | View from room

Suite (Atitlan Master)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Francisco Superior

San Francisco Superior | Premium bedding, minibar, in-room safe, individually decorated

San Francisco Superior

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 26 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (San Lucas)

Deluxe Room (San Lucas) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Lucas)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 17 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (San Pablo)

Junior Suite (San Pablo) | View from room

Junior Suite (San Pablo)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 20 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Rafael Deluxe

San Rafael Deluxe | Premium bedding, minibar, in-room safe, individually decorated

San Rafael Deluxe

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santa Clara Suite

Santa Clara Suite | Premium bedding, minibar, in-room safe, individually decorated

Santa Clara Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 48 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Cerro de Oro Grand Master Suite

Cerro de Oro Grand Master Suite | Premium bedding, minibar, in-room safe, individually decorated

Cerro de Oro Grand Master Suite

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (San Antonio)

Suite (San Antonio) | Premium bedding, minibar, in-room safe, individually decorated

Suite (San Antonio)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Pedro Jr Suite

Premium bedding, minibar, in-room safe, individually decorated

San Pedro Jr Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Toliman)

Suite (Toliman) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Toliman)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Andres Deluxe

Premium bedding, minibar, in-room safe, individually decorated

San Andres Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011

What's nearby

  • Pintando Santa Catarina Palopó - 13 min walk - 1.1 km
  • Santa Catarina Palopo Church - 16 min walk - 1.4 km
  • Casa Cakchiquel Arts Center - 7 min drive - 4.9 km
  • Panajachel Municipal Market - 7 min drive - 5.3 km
  • Church of Saint Francis - 7 min drive - 5.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • ‪Crossroads Caffee - ‬8 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪Circus Bar - ‬7 min drive
  • ‪Nativo Cafe - ‬7 min drive
  • ‪Taqueria Orale - ‬8 min drive

About this property

Hotel Casa Palopó - Relais & Chateaux

Luxury upscale hotel near Pintando Santa Catarina Palopó
Located close to Casa Cakchiquel Arts Center and Church of Saint Francis, Hotel Casa Palopó - Relais & Chateaux provides free continental breakfast, a free daily manager's reception, and a terrace. Indulge in a massage, a body scrub, and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and a beachfront location. Enjoy the gym, as well as activities like boat tours and kayaking. Free in-room WiFi is available to all guests, along with designer stores on site and a garden.
Additional perks include:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), helicopter/airplane tours, and smoke-free premises
  • A front-desk safe, tour/ticket assistance, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and bathrobes, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Balconies, daily housekeeping, and desks

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • 6.8 Palopó
  • Kinnik

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 10 are not allowed at this adults-only property; all guests 10 and older are welcome
Rollaway/extra beds are available for USD 75.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

Does Hotel Casa Palopó - Relais & Chateaux have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

Is Hotel Casa Palopó - Relais & Chateaux pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Palopó - Relais & Chateaux?

Self parking is free at this property.

What time is check-in at Hotel Casa Palopó - Relais & Chateaux?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Casa Palopó - Relais & Chateaux?

Check-out is at 2 PM.

Does Hotel Casa Palopó - Relais & Chateaux provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 400 per vehicle applies.

Where is Hotel Casa Palopó - Relais & Chateaux located?

Situated in the mountains, this luxury hotel is 0.7 mi (1.1 km) from Pintando Santa Catarina Palopó and within 6 mi (10 km) of Church of Saint Francis and Panajachel Municipal Market. Casa Cakchiquel Arts Center and Atitlan Volcano are also within 16 mi (25 km).

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Hotel Casa Palopó - Relais & Chateaux Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 183 reviews
Rating 8 - Good. 24 out of 183 reviews
Rating 6 - Okay. 12 out of 183 reviews
Rating 4 - Poor. 6 out of 183 reviews
Rating 2 - Terrible. 5 out of 183 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dilayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience here is amazing. I will stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Annely

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful place! The views are simply stunning — you can enjoy breathtaking scenery right from your room. The service was excellent, very attentive and friendly. The entire property is peaceful and quiet — the perfect spot to relax and unwind. I would definitely recommend Casa Palopó to anyone looking for a serene and unforgettable experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views and service
Stayed 3 nights in Mar 2025

10/10 Excellent

EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Feb 2025

8/10 Good

ruby

Liked: Amenities
Scenic and restful
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

This hotel is extremely unique and special—some rooms are unlike any we have experienced before. The views are incredible.
Stayed 1 night in Apr 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning. The staff was very friendly and attentive. We ate at both restaurants and thoroughly enjoyed the food. Will definitely visit again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nkechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo is a beautiful boutique property- great for the mobile luxury traveler.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property and service. Highly recommend!
Stayed 3 nights in Feb 2025

8/10 Good

lakina

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here, comfortable and clean. I did get sick when I ate at the restaurant both times. Also the guy at the front desk that spoke English as well was rude. Whenever he would be assisting me, he would be helping others at the same time. Whenever I came to the front desk and he was helping someone else he didn’t even speak to me. When I checked out, he didn’t even say thank you or anything. At the price you pay for this hotel you expect the customer service to be on point. Besides him, it was a good stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo and its’ staff are amazing! Paolo, Maritza, Giovanni, and Kevin made us feel extra special, almost like family! Will definitely be back!!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the whole time I was there. I love that it is an adult only hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Most heavenly property on the planet ! We loved everything about it . Especially the infinity pool all the way up top / breathtakingly beautiful
Stayed 3 nights in Jan 2025

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, rooms and view is amazing! The staff is very helpful and there is great service. The drinks were great, the food and deserts were overhyped.
Stayed 1 night in Dec 2024

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Amenities, property conditions & facilities
Excellent and worth the price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Amaury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, totally worth it, we are definitely coming back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of the volcanoes and the Lake
Stayed 1 night in May 2024

6/10 Okay

Tameka

Liked: Cleanliness
Disliked: Amenities
This property is far from the public boats and they overcharge for every thing even transportation to town so if you're staying here be prepared to stay there only of pay alot. Even though theirs options they won't tell you unless you ask specifics which was frustrating.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an amazing location, with amazing views from the room and common areas. Don’t forget to check the upstairs pool area, which has even better views. The hotel restaurant is excellent. I was a bit disappointed with the steakhouse Kinik, down by the shore, so I recommend you stick with the main restaurant. I also took the private motor boat to the pueblos; although pricy, it was worth the convenience. The concierge gave me good and accurate recommendations I highly recommend this place
Stayed 2 nights in Jan 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, amenities, property conditions & facilities
The view was excellent, and the food was amazing
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor dining space is incredible. Staff are very helpful and professional. Overall the property is beautiful and the stay was very relaxing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edsene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful place for relaxing , good attention, excelent service
Stayed 1 night in Sep 2022

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo is a very special place. Stunning views, beautiful rooms, friendly staff and incredible food. I’ll be back!
Stayed 4 nights in Jul 2024