Find all hotels by Sonesta Hotel in Palmetto, GA from SAR 290

"Stellar Stay — Comfort, Kindness, and Above-and-Beyond Service After a long, unexpected detour due to a major airline IT outage, I returned to this hotel exhausted and in need of rest—and I couldn’t have landed in better hands. From the great pricing and super convenient location to the clean, cozy rooms, everything here makes a weary traveler feel at ease. But what truly sets this place apart is the exceptional customer service, especially from Brigitte (apologies if I’ve misspelled your name!). She was an absolute gem—compassionate, accommodating, and genuinely kind. When I called early in the morning to rebook the same room I’d stayed in the night before with my sister-in-law, she warmly told me I could return early and not to worry about housekeeping—it was mine. Her voice alone was soothing, and when I arrived, her calm and welcoming demeanor truly helped me settle back in. It’s rare to find hospitality that feels this human and heartfelt. I’m deeply grateful for this experience and highly recommend this hotel to anyone in need of a peaceful, gracious place to land. 💗 "

"Standard place to sleep"

"Awesome rooftop bar "

"Room had everything we needed, and the restaurant was very good. The building was going through some renovations, but it only affected where we entered from the parking lot. There were some problems. The light over the coffee bar did not work at all. The wallpaper in the bathroom was peeling. The room/bathroom definitely needed a lot of work. Other than that, it was quiet and comfortable. "

"The staff were very professional yet friendly throughout the stay. The front desk staff who checked me in were the best. I loved the comfy bed too "

"Everything on point "

"We had a great weekend stay at this hotel. It was nice having the Beyhive around. 😊"

"Everyone very nice and helpful and accommodating ...Quiet close to the airport "

"Clean and quiet "