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Grupotel Orient

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Grupotel Orient

Aerial view
Bar (on property)
Lobby lounge
Reception
Terrace/patio
Grupotel Orient offers a peaceful getaway near El Arenal Beach. Guests rejuvenate at the spa, play mini golf, or stroll through the garden. The gym provides workouts, while mountain biking appeals to outdoor enthusiasts seeking adventure.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Gym
The current price is SAR 571
SAR 657 total
includes taxes & fees
5 Oct - 6 Oct

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Single Use, Partial Sea View

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use, Partial Sea View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room (2 Adults)

8.0 out of 10
Very good
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Pool View

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use, Pool View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Partial Sea View (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room, Partial Sea View (2 Adults)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Pool View (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room, Pool View (2 Adults)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, desk, free cribs/infant beds

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

What's nearby

  • Playa de Palma - 8 min walk - 0.7 km
  • El Arenal Beach - 18 min walk - 1.5 km
  • Palma Aquarium - 4 min drive - 4.5 km
  • Platja de Can Pastilla - 4 min drive - 6.2 km
  • Port of Palma de Mallorca - 18 min drive - 20.1 km

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 13 min drive

Restaurants

  • ‪Levita - ‬7 min walk
  • ‪Steakhouse Tango - ‬11 min walk
  • ‪Balneario 6 - ‬12 min walk
  • ‪Restaurante Grupotel Taurus Park - ‬6 min walk
  • ‪Nova Beach Lounge Club - ‬7 min walk

About this property

Grupotel Orient

Upscale eco-certified hotel near El Arenal Beach
Located close to Playa de Palma, Grupotel Orient provides a poolside bar, a terrace, and mini golf. Take some time to relax at the onsite spa. The on-site restaurant offers dinner. Enjoy the gym, as well as activities like mountain biking. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Bike rentals, 4 outdoor tennis courts, and an area shuttle
  • Access to a nearby health club, 1 meeting room, and a billiards/pool table
  • An elevator, a front-desk safe, and multilingual staff
Room features
All 272 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Balconies or patios, free infant beds, and daily housekeeping

All inclusive details

All-inclusive room rates at Grupotel Orient are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1971
  • Electric bike charging
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Fee for in-room wireless Internet: EUR 5 per day (rates may vary). Fee for wireless Internet in public areas: EUR 5 per day (rates may vary).
Property Registration Number H-PM-2155

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Grupotel Orient
Grupotel Orient Hotel
Grupotel Orient Hotel Playa de Palma
Grupotel Orient Playa de Palma
Grupotel Orient Playa De Palma, Majorca
Grupotel Orient Hotel
Grupotel Orient Palma de Mallorca
Grupotel Orient Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Orient have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Grupotel Orient pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grupotel Orient?

Grupotel Orient doesn't offer parking.

What time is check-in at Grupotel Orient?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Orient?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grupotel Orient?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Orient located?

This family-friendly Palma de Mallorca hotel is located near the airport, 1.1 mi (1.7 km) from El Arenal Beach, and within 12 mi (20 km) of Cathedral of Santa Maria of Palma and Mallorca Casino. Porto Pi Centro Comercial and Port of Palma de Mallorca are also within 12 mi (20 km).

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Grupotel Orient Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 104 out of 296 reviews
Rating 8 - Good. 141 out of 296 reviews
Rating 6 - Okay. 38 out of 296 reviews
Rating 4 - Poor. 9 out of 296 reviews
Rating 2 - Terrible. 4 out of 296 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

karam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , organized hotel and near to bus station and beach
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay BUT very noisy especially at night.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and perfect location!
Stayed 3 nights in Aug 2024

8/10 Good

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Aug 2023

6/10 Okay

Jonathon

Liked: Cleanliness
Disliked: Staff & service
I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.
Stayed 5 nights in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.
Stayed 2 nights in Sep 2022

10/10 Excellent

Wayne Anthony

Excellent
Stayed 4 nights in Sep 2023

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.
Stayed 2 nights in May 2024

8/10 Good

Andre

Liked: Staff & service, property conditions & facilities
War okay
Stayed 2 nights in Oct 2023

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects.
Stayed 8 nights in Aug 2024

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, amenities
The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!
Stayed 3 nights in Sep 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Toilette im Einzelzimmer ist sehr eng. Kräftigere Personen passen dort nicht drauf, weil die Nische sehr eng ist.
Stayed 2 nights in Aug 2025

10/10 Excellent

Markus

Stayed 4 nights in Jul 2025

10/10 Excellent

Carina

Stayed 3 nights in Jul 2025

8/10 Good

Nadine

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Franziska

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Qualität der Speisen eher mau
Stayed 4 nights in Jun 2025

4/10 Poor

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Essen schlecht
Stayed 4 nights in Jun 2025

6/10 Okay

Christian

Liked: Cleanliness, amenities
Lage & Essen
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren für eine Nacht dort. Großes Abendessen sowie Frühstück buffet. Die Lage ist nicht weit weg vom Zentrum, ruhig aber doch erreicht man alles schnell.
Stayed 1 night in May 2025

8/10 Good

Mirijam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben ein Partywochenende hier verbracht. Das Hotel ist super gelegen, sauber und das Personal ist durchweg sehr freundlich. Wir hatten Halbpension und für mich hat es an nichts gefehlt.
Stayed 2 nights in May 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and relaxing stay

Clean hotel, friendly bar and reception staff. Pool was lovely (and quiet, during my stay!) Food was a little bit hit-and-miss with the all-inclusive, but there was generally a wide selection available.
Stayed 4 nights in Apr 2025