Find Family Hotels in Palazzolo Acreide

"A spacious hotel with extensive grounds and facilities. Being May and off peak it was not full and so had a relaxed vibe. It was easy to get seated in the restaurants and bar. Service good if slow and staff very friendly. We had a small issue as our booking wasnt transmitted properly from Expedia and so it was unclear to the hotel we had booked half board. A few suggestions for improvements would be that houskeeing were a bit random about changing towels/emptying bins etc. One day our shower mat disappeared and was not replaced until the next day Our minibar was totally empty until 2 days before we were leaving (not that we used it anyway) and there was no way to spread towels out to dry. The variety on the buffet for dinner was great but hot food was not really any more than warm. If there was a way to improve this and maybe heat the pkates that would help. The black rice and sushimi we had one night as part of the buffet were particularly good. Pizza restaurant was good and we also tried the a la carte restaurant which was lovely. Great parking tip for Catania from the front desk. Thank you. "

"Every thing is perfect "

"Unique place.. very walkable to museums."

"Beautiful building and we were lucky enough to get a room with a terrace which was amazing. Breakfast was good, staff attentive in all dealings."

"Great location and staff. Food excellent at La Terasse and at breakfast."

"Within easy walking distance to train station, historical ruins across the road and ortigia old town 15 minutes walk very quiet hotel and very helpful front desk staff "

"Room was missing details for a 4 star hotel. Did not have a coffee maker or kettle in the room. Had to ask reception to provide us with two normal glasses and a coffee cups. Smell of damp in the bathroom but other then that room was clean. Breakfast not enough staff to cater for restaurant size. Items take too long to be replace when finished . Indoor pool needs to be warmer as was cold ."

"The hotel is really well located for Noto and Syracuse. The car parking is great. The public spaces are big. We were given a large room with a balcony. The staff were incredibly friendly and helpful. The hotel and grounds were well maintained. Lots of coffee at breakfast!"

"This is probably the best hotel my husband and I have ever stayed. I have written many reviews and never have I ever had the pleasure to write such a glowing compliment about a place we have stayed . We spent only one night here, but we have been overwhelmed by the hospitality of the hotel staff . We were greeted by Giuseppe at the front desk who upgraded us to a suite and very kind. The room had the view of the front garden and swimming pool- it felt serene. The bathroom had great selection of toiletries and the shower was very comfortable. We went to the spa which is honestly spectacular . We took the hammam treatment and Paulo did a great job . He informed us that he has been working in this spa for over 10 years and really takes care of the spa like it’s his own . Then we had dinner at the hotel restaurant and we were blown away by the hospitality of the chef’s team and Santoni our server. Every dish was meticulously prepared and they really took care of us with no compromise of service and flavour. The stuffed ravioli was a taste sensatio. The breakfast was yet another spectacular event. The hot eggs and pastries were exquisite and Jimmy our server was kind and attentive and took initiative really look after us. Isobella at the reception was lovely .The thing we took away from staying here 1 night is that the staff love their job and it is because of this dedication to attention & professionalism in every tiny detail that makes this the best hotel we have ever stayed."