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"Staff were excellent, attentive and friendly. The room was comfortable as was the bed. English breakfast included was delicious and served quickly, customer service from the breakfast waitress was excellent. Evening meal again was really good. The only downside for me was a bit of road noise as I had a room at the front, the blind in the room let in a lot of sunlight very early in the morning and I couldn’t get normal TV channels on the TV( that may have been me not being able to work the complicated controls but all I could find was LG internet channels.) which was annoying to miss the Euros matches that evening. "

"The beds were comfortable and good breakfast "

"Staff was fantastic. Grounds are amazing and rooms are beyond imaginable. A true castle experience. They did a beautiful job renovating. "

"Lovely venue was only there for a couple of days could easily have done 2 more"

"A short one night stay as we attended an event locally. Staff friendly, room was perfect for our stay. Great night sleep, bed is very comfortable. Lovely shower and used the complimentary body wash. Breakfast was great, something for everyone. And loved the option of being able to take away a coffee as we’re in a bit of a rush. "

"Amazing and clean hotel, one of the best I’ve ever stayed. We traveled with 3 months old baby and it was perfect family weekend. We had the lake view room which was worth every penny. Highly recommend !"

"Great stay, very clean and modern, everything we needed for a one night stop over "

"Very elegant and comfortable with shopping and attractions such as Cheltenham Town Hall and The Everyman Theatre events close by. "

"Our first spa experience and I thought it might be a bit posh and stiff, not at all, staff were welcoming, very professional but not in your face. Our continental breakfast had hot options too. Spa facilities were soo relaxing, cant wait to do it all again."