"Good points :- Location, helpful staff, clean an & comfortable rooms and dining facilities, good food. Bad points :- Car park far too small - can be a real problem finding a space and parking. No lift to upper floors and therefore access challenging for some senior citizens and a no-go for the disabled."

"Excellent place to stay. Lovely, spotlessly clean room with everything you need. Great food in the pub too. Will definitely return."

"Recently cosmetically modernised. Well-equipped rooms. Oddly the windows were all double glazed and sealed - so no possibility of ventilation which is an issue on a sunny day."

"Lovely hotel, with a beautiful view of the sea and sunset. As we were staying in exceptional times of heat this weekend, there was only one fan in the room and the windows barely opened. There is air-conditioning being installed but it was not working yet. Breakfast was slow and not very much supply, the items soon ran out, and when we asked for additional croissants, only 3 were brought, for a full dining room, so they went straight away, other items were not replenished on the self-service...

"Comfortable room with a nice river view and comfortable spots indoors and out to eat and drink."

"We didn't make it in time to try the restaurant, but the menu looked great, as was the St Austell beer. We received a very friendly welcome and were shown to our rooms in the annex next door. Everything was spotlessly clean and the room had all we needed. Breakfast was from a great selection and we checked out without issue. Fantastic. "