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"Wonderful stay from start to finish. Would stay here again."

"It was very upscale."

"It was perfect thank you"

"Clean room but staff and management were awful."

"Good location, quite safe, Breakfast could be better Overall very good"

"Over booked us so we had to stay in a smaller room"

"The hallway had trash and pieces of food on the floor overnight, uncovered used plates remained outside of rooms for several hours, room floor and sitting area needed vacuuming, couch pillows had what looked like food stuck on them, the shower floor needed cleaned and scrubbing."

"Room was clean. Check in staff wasn't the friendliest but staff later in the day were helpful. Breakfast was ok - hot food wasn't hot. Would prefer to see less in the breakfast case and things be brought out hot than to have the case full and items be cold (not even slightly warm). Choices for cereal, oatmeal and waffles were the usual for hotel breakfast. Kitchen area in the room was well stocked and clean."

"We were not even able to stay because their system was down and could not check us in! Basically paid for a room and never saw it!"

"Gorgeous room, however we had specifically requested the room with the kitchenette…room does not come with any plates, cutlery, cookware etc. Had to request it twice from the concierge and we had a rusty and greasy pan delivered to us from the kitchen. We didn’t end up using the kitchenette at all because we thought that was quite gross and what we were paying for the hotel it just didn’t add up. Second, having a blow dryer without a diffuser and a budget hairdryer at that …again for such an...