"The reception check in was a bit complicated The person the desk forgot to issue me with a car park pass It bc was also extremely difficult to understand the member of staff"

"Dated dirty and drab. Cracked basin and toilet cistern. grubby broken light pulls. Cracked lampshades on bedside lamps.. random unmatched tiles in bathroom and lime scale staining. Flaking paint on windows and failed double glazing on windows. Teenage staff doing their best in spite of the fact that it appeared noonehad paiduch attention to our room for 20 years."