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"Thank you to the wonderful catering team at the breakfast and dining - Their excellent customer service made a huge difference ."

"Good"

"Clean room and breakfast was nice!"

"Good service"

"The sink was dirty and towel very warn out. Staff did not respond promptly to housekeeping . On the plus side the breakfast was excellent and staff very welcoming. I wouldnt rate this a 5 star, based on cleanliness. Service could improve . Whatever staff we did meet did make us feel welcome."

"I was told o would receive refund . Haven’t received yet. Pl process immediately"

"Probably the best hotel ever stayed at anywhere in the world."

"Good"

"Very helpful staff. Attention to detail."

"Convenient location right next the Ruby Hall Metro station makes it ideal for exploring Pune. Alternatively, those who prefer foot power can walk 15-20 minutes into Camp. Only minor issue was that when the room was serviced daily, they kept forgetting to replace towels - but quickly sorted via a call to reception"

"The hotel was extremely clean and the rooms are well appointed and comfortable with good linen and nice towels. The hotel staff were delightful and extremely helpful especially Manika. We enjoyed the food and the specially the expansive breakfast. In all we had a wonderful stay. Only suggestion would be a bigger gym but it still met our needs."

"This hotel is geared for Indians not internationals , so if you want anything not Indian, even English being spoken be warned this hotel will present issues. Given that is is close to the airport and rooms are excellent value"