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SureStay Plus Hotel by Best Western Shin-Osaka

3.0 star property
Hotel with a restaurant, near Grand Front Osaka Mall

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Photo gallery for SureStay Plus Hotel by Best Western Shin-Osaka

Lobby
Lobby sitting area
Family Room, 2 Twin Beds, Non Smoking | 1 bedroom, pillowtop beds, blackout drapes, iron/ironing board
Interior
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Executive Room, 2 Twin Beds, Non Smoking, Refrigerator

Executive Room, 2 Twin Beds, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Bed is a Semi double bed)

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Bed is a Semi double bed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Refrigerator (Hollywood room)

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, Refrigerator (Hollywood room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | 1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (with Sofabed)

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room-Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room-Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Double Room-Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room Non smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Executive Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room - Non-Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Hollywood Twin Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room-Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Double Room-Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room Non smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Family Room Non smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Twin Room-Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Single Beds, Non-smoking, Deluxe Room, Hollywood, Refrigerator, Wi-fi

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

2 Single Beds, Non-smoking, Deluxe Room, Hollywood, Refrigerator, Wi-fi

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room-Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Twin Room-Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room-Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Twin Room-Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds OR 2 Twin Beds

View all photos for 2 Single Beds, Smoking Room, Deluxe Room, Sofabed, Wi-Fi, Air-Conditioned, Coffee Maker

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

2 Single Beds, Smoking Room, Deluxe Room, Sofabed, Wi-Fi, Air-Conditioned, Coffee Maker

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Single Beds, Smoking Room, Deluxe Room, Shower Only, High Speed Internet Access, Refrigerator

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

2 Single Beds, Smoking Room, Deluxe Room, Shower Only, High Speed Internet Access, Refrigerator

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room-Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Hollywood Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room-Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
2-11-21 Nishinakajima, Yodogawa-ku, Osaka, Osaka-fu, 532-0011

What's nearby

  • Umeda Arts Theater - 3 min drive - 2.3 km
  • Grand Front Osaka Mall - 3 min drive - 2.6 km
  • Umeda Sky Building - 4 min drive - 2.9 km
  • Osaka Station City - 4 min drive - 3.0 km
  • Osaka Castle - 11 min drive - 5.9 km

Getting around

  • Nishinakajima-Minamigata Station - 6 min walk
  • Juso Station - 15 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪ラッキー酒場 - ‬5 min walk
  • ‪食肉センター 焼肉食堂匠 - ‬3 min walk
  • ‪らぁめんじん - ‬4 min walk
  • ‪媛 - ‬4 min walk
  • ‪炭火焼こだわり米匠 - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Shin-Osaka

Hotel near Dotonbori
Consider a stay at SureStay Plus Hotel by Best Western Shin-Osaka and take advantage of dry cleaning/laundry services, a gym, and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • Luggage storage, a front-desk safe, and a banquet hall
  • A 24-hour front desk, an elevator, and multilingual staff
  • Guest reviews speak well of the overall condition
Room features
All 108 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 32-inch flat-screen TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,000 per person
  • A restaurant

Restaurants on site

  • Restaurant Fino

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1000 per person
  • Self parking fee: JPY 1000 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Osaka Shin Hotel
Shin Hotel
Shin Osaka
SureStay Plus Hotel Best Western Shin-Osaka
Hotel Laforet Shin Osaka
SureStay Plus Best Western Shin-Osaka
SureStay Best ShinOsaka
Surestay Plus By Shin Osaka
SureStay Plus Hotel by Best Western Shin-Osaka Hotel
SureStay Plus Hotel by Best Western Shin-Osaka Osaka
SureStay Plus Hotel by Best Western Shin-Osaka Hotel Osaka

Frequently asked questions

Is SureStay Plus Hotel by Best Western Shin-Osaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western Shin-Osaka?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at SureStay Plus Hotel by Best Western Shin-Osaka?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Shin-Osaka?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Plus Hotel by Best Western Shin-Osaka located?

Located in Yodogawa, this hotel is within 2 mi (3 km) of Umeda Arts Theater, NU Chayamachi, and Grand Front Osaka Mall. HEP Five Shopping Mall and Hankyu Sanbangai are also within 3 mi (5 km). Nishinakajima-Minamigata Station is 6 minutes by foot and Juso Station is 15 minutes.

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SureStay Plus Hotel by Best Western Shin-Osaka Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 139 out of 389 reviews
Rating 8 - Good. 132 out of 389 reviews
Rating 6 - Okay. 82 out of 389 reviews
Rating 4 - Poor. 24 out of 389 reviews
Rating 2 - Terrible. 12 out of 389 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10

Location was very convenient
Stayed 1 night in May 2025

10/10

Staff is very helpful and they helps luggage storage after check out which allow extra time for sightseeing without carrying luggage
Stayed 2 nights in Apr 2025

10/10

Good breakfast.
Stayed 1 night in Oct 2024

10/10

Service was top-notch, room was cozy, convenient and amazing!
Stayed 2 nights in May 2023

8/10

Hotel as described - breakfast buffet was lacking for cost but otherwise good visit.
Stayed 2 nights in Aug 2024

8/10

Bigger bathroom than local hotels.
Stayed 4 nights in Jun 2023

10/10

About a 5 minute walk to the nearest train station. Close to restaurants and convenience stores.

10/10

The hotel is located near the train station. Although theres a convinvice store on every corner in japan it has 2 close by. The family mart down the street was soooo kind and helpful.
Stayed 3 nights in May 2024

10/10

The staff (check-in attendan) is very nice, and friendly. He also gave us directions on what to trains to ride going to USJ.
Stayed 2 nights in Sep 2022

10/10

Good
Stayed 1 night in Jan 2024

4/10

The room smelt like cigarettes, despite being a none smoking room. The pillows were thin and flat and the bed (for two people) was smaller than your average hotel bed for two people. There was an abundance of long black hair on the carpet (I am blonde andy partner is grey), which would suggest the floor was not vacuumed before or during our stay. The treadmill in the gym was covered in sweat and everymorning at 5.45am, it had remained uncleaned or sanitized. I relayed this information to the hotel staff and they said 'sorry', nothing less, nothing more.
Stayed 3 nights in Mar 2025

6/10

Wifi so slow
Stayed 3 nights in Jun 2023

6/10

Stayed 4 nights in Jun 2025

6/10

新大阪駅まで1駅ですし、最寄り駅の西中島南方駅も居酒屋なども多く、食事にも困りません。 立地はとてもいいと感じます。 しかし、空気清浄機のフィルターやふろ場の換気扇に埃が溜まっていたりと清掃はイマイチの感じでした。 タオルや部屋着は新しいものに取り換えてくれます。 朝食ビュッフェは食べませんでしたが、1400円と値段は安いです。
Stayed 2 nights in Jun 2025

10/10

Stayed 5 nights in Feb 2025

8/10

Stayed 1 night in Feb 2025

8/10

出張時にはよく利用させていただいております。車での利用はとても便利で助かっております。
Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

8/10

アクセスも良くスタッフの対応もOK、室内も清潔で良かったです。 空気清浄機をもう少し丁寧に清掃して欲しいです。
Stayed 1 night in Jan 2025

8/10

格段にお安いし泊まるだけなら文句なしです。新大阪から一駅で200円ぐらいというところがちょっと悔しいですが、散歩と考えれば歩けなくはないです。2車線通ってる最寄りの駅まではすぐですし、交通の便も良いと言えると思います。 個人的には目の前のバス停が目的地を通ってくれる路線のバスなのでかなり助かっています。
Stayed 2 nights in Dec 2024

6/10

Stayed 1 night in Dec 2024

8/10

空調が不満
Stayed 1 night in Dec 2024

10/10

部屋もきれいで快適でした。コンビニも徒歩5分圏内、向かいにガストもあって夜の食事にも困りませんでした。
Stayed 1 night in Nov 2024

10/10

Stayed 2 nights in Oct 2024