Find all hotels by Independent in Orchard Park, NY

"Best Holiday Inn breakfast I’ve ever had. Actually looked and tasted like real food. "

"There was no soap in the bathroom to wash your hands."

"Very good place I would stay there again thank you"

"Very nice hotel with clean rooms and friendly staff. Did not sample the breakfast but the coffee was great. Would definitely recommend. "

"The odor from the cleaning supplies was unbearable. I could actually taste it in my mouth. They did switch us to a room the was cleaned the day before and it was better but during the night I kept waking up as the odor would come through the air vents. I will never stay at a LaQuinta again."

"The hotel itself was definitely something to see. Beautifully designed, and you can tell a lot of thought was put into it. The rooms were your typical hotel room, slightly outdated, but still very functional. The issue we had was with the key cards/door access. We went thru 5 keys before we finally gained access to our room - and we weren’t the only guest with that issue. The front desk staff member handled the frustrating situation wonderfully, never losing her cool with any of the guests, despite the later hour and how many of us were experiencing the same issue. In the morning when we checked out, our room was flagged and we were given a discount for our troubles - again the staff was beyond pleasant and apologized profusely for our inconvenience. Quick note to add - the bed was probably the most comfortable bed I have ever slept on and I woke up with zero back pain."

"Clean room, helpful staff, lots of options at breakfast, good food"

"The evening staff did not inform me that we had to reserve the shuttle. Fortunately, the morning staff was able to get me on an early shuttle."

"Staff were very nice but I don’t think there are enough of them; check in took 35 minutes. Water pressure in the shower wasn’t great. But clean and comfortable, fine for a short stay."