4/10 Poor
David Y.
7 April 2018
RUN DOWN, POORLY MAINTAINED
This particular unit is owned by terrible cheapskates. It was a constant hassle dealing with broken refrigerator that should have been replaced years ago, had to rebuy all cold food, lightbulbs out, they had light switches taped up because if you turned certain ones off the tv would turn off, bathroom doors that wouldn’t lock, bathroom doors which wouldn’t even stay shut because door knob latch is not properly aligned with door frame, blinds to balacany and ocean view that are in disrepair, front door to unit required a whole new door lock replacement because handle literally fell off when it closed, coffee maker looks like it came from the goodwill, light under microwave did not work, garbage disposal sounded like it was about to die, left side of kitchen sink basically wouldn’t drain, beds are cheapest crap I’ve every slept on. We’ve stayed at Phoenix West three times in the past with great experiences. Even the front desk finally acknowledged the owners of this unit really need to do something because people who stay in it always have problem.
David Y.
Stayed 7 nights in Mar 2018