"Both elevators were out at one point, the staff couldn’t check me in even minutes earlier than the 3pm guideline,and the whole ‘meal thing’ felt weird about inclusions or exclusions. Pay to park (but only 10 pounds) for two nights - but still…great location for rail or ferry, but the staff couldn’t check use an upgrade. PS. Why are the damn hallways so narrow to your room? I could barely get by a maids cart…seems like the fire regulations would be wider. Narrowest I have ever seen in any hotel....