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SureStay Hotel by Best Western Castro Valley

2.5 star property
Hotel in Castro Valley with free breakfast and a 24-hour front desk

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Photo gallery for SureStay Hotel by Best Western Castro Valley

Lobby
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Free breakfast
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is SAR 338
SAR 371 total
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the neighborhood

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552

What's nearby

  • California State University East Bay - 7 min drive - 5.0 km
  • Stoneridge Shopping Center - 10 min drive - 13.6 km
  • Oakland Zoo - 11 min drive - 14.6 km
  • Oakland Arena - 13 min drive - 20.2 km
  • Oakland-Alameda County Coliseum - 14 min drive - 20.6 km

Getting around

  • Castro Valley Station - 5 min drive
  • Pleasanton Station - 15 min drive
  • Oakland Intl. Airport (OAK) - 20 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪i-Tea - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬17 min walk

About this property

SureStay Hotel by Best Western Castro Valley

Hotel on the Strip
SureStay Hotel by Best Western Castro Valley provides free breakfast and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A 24-hour front desk and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at SureStay Hotel by Best Western Castro Valley offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Similar properties

Lobby

Comfort Inn Castro Valley

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,005 reviews
The price is SAR 379
SAR 417 total
includes taxes & fees
27 Jul - 28 Jul
Comfort Inn Castro Valley

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

Is SureStay Hotel by Best Western Castro Valley pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Castro Valley?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Castro Valley?

Check-out is at 11:00 AM.

Where is SureStay Hotel by Best Western Castro Valley located?

Situated on the Strip, this hotel is within 3 mi (5 km) of Hayward Japanese Gardens, Golden Tee Golfland, and Lake Chabot Spa. Eden Medical Center and Hayward City Hall are also within 3 mi (5 km). Castro Valley Station is 29 minutes by foot.

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SureStay Hotel by Best Western Castro Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 239 out of 726 reviews
Rating 8 - Good. 286 out of 726 reviews
Rating 6 - Okay. 104 out of 726 reviews
Rating 4 - Poor. 55 out of 726 reviews
Rating 2 - Terrible. 42 out of 726 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

Clean. Well managed. Excellent value for money. I will definitely stay again.
Stayed 1 night in May 2025

8/10

Good location
Stayed 1 night in May 2025

6/10

I didn't like that no elevators, I had to take a downstairs 1 King bed. I needed 2 queen beds
Stayed 14 nights in Jun 2025

10/10

snagged a great deal at the last second. Got a peaceful, sorely needed sleep in a comfortable setting.
Stayed 1 night in May 2025

10/10

I am very satisfied with my stay
Stayed 1 night in Feb 2025

10/10

Property was nice in a bad area.
Stayed 1 night in Mar 2025

8/10

I go to the east bay a lot for business. the area is safe,, quiet and restaurants are close by. the 580 is right there! for the price of $86 a night that's a bargain!
Stayed 1 night in Mar 2025

10/10

Great place
Stayed 1 night in Sep 2024

4/10

Asked for a non-smoking room but got a room that reeked with smoke that had penetrated the carpet, bedding, and draiperies.
Stayed 1 night in Jun 2025

10/10

Better than the photos. Room was clean and spotless!
Stayed 1 night in Feb 2025

10/10

The area and the staff was excellent.
Stayed 2 nights in Oct 2024

8/10

Les is the manager and he is very helpful. Sherry
Stayed 4 nights in Mar 2025

8/10

It was good
Stayed 2 nights in Feb 2025

10/10

Nice staff. Good breakfast! Close to freeway and to many stores.
Stayed 1 night in Dec 2024

8/10

Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast.
Stayed 1 night in Oct 2024

10/10

Hotel host manager always has great customer service.
Stayed 1 night in Sep 2024

10/10

Front desk staff very friendly and helpful.

10/10

We had a wonderful stay at the SureStay Hotel. It was quiet, the room was spacious, the bed very comfortable. Everyone working here was very helpful and kind.
Stayed 2 nights in Sep 2024

8/10

Nice stay!
Stayed 1 night in Oct 2023

10/10

I’ve stayed at this location three times when I’ve visited my son at Cal Berkeley. The property is well maintained and staff are always welcoming. The manager is a nice gentlemen who provides good service. There is a Safeway supermarket across the street with a great deli of hot and cold foods. I will continue to stay here whenever I visit the East Bay Area.
Stayed 1 night in Dec 2024

10/10

My son attends UC Berkeley and we visited him for Parent’s Weekend and Homecoming. This hotel is 25 minutes away from Berkeley nestled in Castro Valley, a nice, safe and quiet town. The hotel manager and staff are welcoming and very friendly. I recommend this hotel.
Stayed 2 nights in Oct 2024

10/10

Great customer service.
Stayed 3 nights in Sep 2024

8/10

I was happy with the room and breakfast. I will stay again.
Stayed 1 night in Apr 2024

8/10

Thank you for accommodations for my parents.
Stayed 1 night in Jul 2024

8/10

please improve wifi service replace bath fan exhaust and heater friendly service thank you
Stayed 1 night in Dec 2024