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Holiday Inn Express & Suites Hayward - Castro Valley by IHG

2.5 star property
Hotel in Hayward with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Restaurant
Free daily buffet breakfast
1 bedroom, desk, laptop workspace, blackout drapes
Lobby sitting area
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included
The current price is SAR 443
SAR 490 total
includes taxes & fees
8 Jul - 9 Jul

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Sofa bed - king
Blackout drapes/curtains
Hydromassage showerhead
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, Multiple Beds, Mobility Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Mobility Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Bed

View all photos for Suite, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room

1 bedroom, desk, laptop workspace, blackout drapes

Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

1 bedroom, desk, laptop workspace, blackout drapes

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
25640 Mission Boulevard, Hayward, CA, 94542

What's nearby

  • California State University East Bay - 10 min walk - 0.9 km
  • Southland Mall - 3 min drive - 3.6 km
  • Hayward City Hall - 4 min drive - 2.9 km
  • Chabot College - 4 min drive - 4.0 km
  • Oakland Zoo - 14 min drive - 15.6 km

Getting around

  • South Hayward Station - 4 min drive
  • Fremont Station - 14 min drive
  • Oakland Intl. Airport (OAK) - 25 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪El Pollo Loco - ‬2 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Hotel near the airport
At Holiday Inn Express & Suites Hayward - Castro Valley by IHG, you can look forward to a free breakfast buffet, laundry facilities, and a gym. In addition to a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, a banquet hall, and luggage storage
  • Smoke-free premises and coffee/tea in the lobby
Room features
All 85 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with hydromassage showers and tubs or showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 28 2025 to August 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Suites Hayward an IHG Hotel
Holiday Inn Express Suites Hayward Castro Valley
Holiday Inn Express Suites Hayward – Mission Foothills
Holiday Inn Express Suites Hayward Castro Valley by IHG

Frequently asked questions

Does Holiday Inn Express & Suites Hayward - Castro Valley by IHG have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from May 28 2025 to August 15 2025 (dates subject to change).

Is Holiday Inn Express & Suites Hayward - Castro Valley by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express & Suites Hayward - Castro Valley by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Hayward - Castro Valley by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express & Suites Hayward - Castro Valley by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express & Suites Hayward - Castro Valley by IHG located?

Situated near the airport, this hotel is within 2 mi (3 km) of California State University East Bay, Alex Giualini Plaza Park, and Hayward City Hall. Cinemark Century at Hayward and Hayward Japanese Gardens are also within 3 mi (5 km).

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Holiday Inn Express & Suites Hayward - Castro Valley by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 61 reviews
Rating 8 - Good. 13 out of 61 reviews
Rating 6 - Okay. 7 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 3 out of 61 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Excellent Location, Exceptional rooms, Great Breakfast! Great service!
Stayed 1 night in Jun 2025

10/10

Nice and clean hotel
Stayed 1 night in Apr 2025

10/10

Very clean and customer service was wonderful.
Stayed 1 night in May 2025

10/10

Nice
Stayed 1 night in Jun 2025

10/10

Loved it
Stayed 1 night in Jun 2025

8/10

Room is nice and the staffs are accommodating. Breakfast is ok. My dad said coffee was over diluted
Stayed 1 night in Jun 2025

10/10

The property is very new and a wonderful addition to the city of Hayward
Stayed 3 nights in Apr 2025

10/10

Stay here was very nice. This is a brand new hotel that just opened a couple days ago.
Stayed 3 nights in Mar 2025

10/10

Excellent service and room was spotless.
Stayed 1 night in Mar 2025

8/10

Good
Stayed 1 night in May 2025

8/10

Under repairs
Stayed 2 nights in May 2025

10/10

The property is brand new, only 4 days old when we stayed. The staff members were all very friendly and helpful, both day shift and night shift. Will definitely stay again.
Stayed 5 nights in Mar 2025

8/10

The stay was nice, but I couldn't get the Wi-Fi on my phone. The breakfast was terrific, much more than we expected!
Stayed 1 night in Apr 2025

4/10

The room was super clean and customer service was great but I can’t get my incidental fee back after I cleaned the room
Stayed 2 nights in Apr 2025

6/10

Everything was fine I stayed 1 night in Hayward holiday inn and 1 night in Sanfrancisco close to airport holiday inn and both places they told me you will get your security deposit within 3 business days and it’s 2 weeks still I didn’t got my security deposit back
Stayed 1 night in May 2025

2/10

Horrible serv....no blankets, ( they will not bring it in to the room ..you will have to go to the lobby to get it)no services , no rooms even if you have the reservation. Supervisor has no customer service skills
Stayed 1 night in Jun 2025

4/10

Check in staff was rude.
Stayed 1 night in Apr 2025

10/10

Very close to amenities. Staff is very kind and hardworking. It is a new property so it’s clean and new. The swimming pool was closed as it’s not ready yet. Breakfast was great but get in earlier as it gets busy. Parking is free on site. The first night on the 2nd floor, was very loud due to other guests- we didn’t complain but could’ve. Second night we moved on the 4th floor and was quiet.
Stayed 1 night in Apr 2025

2/10

They didnt have a room even though i bought prior to showing up. They also decidsd to just put me in a roo. That they cleaned last minute instead of juet giving me my refund.
Stayed 1 night in Apr 2025

10/10

This property was amazing. It’s the first week it open. The staff was extremely kind especially Heather and Evelyn. I want to thank them both for their outstanding customer service. The rooms are spacious beds are very comfortable. The shower was nice. Bathroom was huge and it also comes with a complementary breakfast buffet from 6 AM to 10 AM. I would recommend others to look at this hotel and I will book there in the future as well for a nice getaway. That’s how comfortable I was being at this Holiday Inn in Hayward.
Stayed 2 nights in Mar 2025

4/10

Staff was welcoming except the breakfast area. Check in was a breeze. Room was good with a street view. Hotel is under construction so there is a lot of construction noise just be aware of that. The worst thing was the breakfast. We showed up at 8 AM and almost everything was empty. Only 3-4 other families were there at that time so definitely was not busy. Bacon, gravy for biscuits was never filled. There was no fresh fruit available, boiled eggs were over. Nuts and toppings for oatmeal was over. When we politely asked the staff member they (one lady in particular) were extremely rude. We sat around for 40 min and still stuff mentioned above was not refilled. The pancake machine was out of order. So the place that is supposed to serve hot breakfast only had eggs and biscuits. All-in-all with loud construction noise, fire alarm went off once for no reason, and the breakfast debacle this stay was not pleasent especially for the price you pay. It was- Pay for a hotel but stay in a motel!!
cereal toppings were never filled.
Don't even know what was supposed to be here for hot breakfast. Was never filled.
Gravy never showed up and got a rude reply -"have some patience" when we asked after 40 min of waiting.
Stayed 1 night in Jun 2025

2/10

Clearly opened before really being ready. Still under construction, ringing bell to enter building to check in/no answer for 5 minutes. Another guest finally let me in, no one at front desk. Ring bell at desk, finally someone emerges. Complain about no answer to bell, dismissed like it never happened. Listen to other guest complain about room with no shower curtain, he was given one to hang himself. i booked a King bed room at extra price, get to room it is two twins, went to change room and got “the system is down”/could not help me, referred me back to Expedia at 11pm. Awful, and frankly unacceptable.
Stayed 1 night in Apr 2025

8/10

To: Manager, Holiday Inn Express – Hayward/Castro Valley CC: IHG Customer Care Subject: Formal Complaint Regarding Unprofessional and Disruptive Conduct Dear Manager, I am writing to formally express my deep dissatisfaction and disappointment with the way your staff handled my reservation at the Holiday Inn Express in Hayward/Castro Valley. I had a confirmed reservation through Expedia, made well in advance, and yet upon arrival or follow-up, I was informed that my booking had been canceled without notice or consent. The explanation given—that you “closed online bookings hours ago”—was completely unacceptable and irrelevant. The reservation was valid at the time it was made. This behavior reflects an alarming lack of professionalism and responsibility from your team. As a paying guest with a confirmed reservation, I expected to be treated with respect, courtesy, and basic hospitality—none of which were present in this interaction. As a result of your staff’s actions: • I was left stranded without accommodations. • I had to scramble to find a last-minute hotel at a much higher price. • I experienced significant stress, frustration, and discomfort. There was no apology, no help offered, and no ownership of the mistake. This is completely unacceptable from an IHG-branded hotel, and it has made me reconsider trusting Holiday Inn Express in the future. I am demanding the following: A written apology from your management. An internal review of how this was allowed t
Stayed 1 night in May 2025

6/10

The staff was great, however this property is still not finished.My husband and I went to our room and saw linen outside of multiple rooms , which was fine. After it’s picked up, it should be vacuumed right then because fuzz was everywhere and it wasn’t until the 2nd night at 9pm we heard staff in the hallway vacuuming. Back to when we first walked in the room hair was all on the bathroom floor, so we told someone that was across the hall cleaning and she came with a vacuum and start vacuuming the bathroom floor. She was nice about it , but it was still hair on the floor and in the shower. We noticed the next day someone had been in our room, but the only thing they did was give us fresh towels. They did not take the trash out , nor did they make the bed. The next day, we saw housekeeping across the hall , but this lady barely understood English. We told her that we needed towels and she gave us some, she took our old ones , but she didn’t give us the towel that goes on the floor, nor hand towels. My husband went down stairs to eat breakfast, but the pancake machine was broke. We chose this hotel because we read that it was brand new, but the cleanliness wasn’t there. I forgot about when we first got there, the sheets on the bed was wrinkled and not tight like they should be. It should be more training on making the bed , cleaning the floors, and folding towels. Also in the lobby, there was towels piled up on the couch that I guess the front desk workers had to fold.
Stayed 3 nights in Apr 2025

10/10

The rooms were had lots of space. Breakfast was great lot more choices than other Hotel that serve breakfast. The biscuits and gravy was ten. In door pool. But up and running yet. Its still newly being renovated..
Stayed 1 night in Jun 2025