"We had a dis"

"No AC in the room. Molds in shower. No cleaning of room unless you ask for it."

"Room not cleaned No new dry towel Hairdryer not working Soaking wet patch on floor wet socks when walking around"

"Bed and bedding comfy with 2 choices of pillows. Good hot water and pressure. Only draw back was the reverse cycle was not controllable due to not having a down button. Temp stays on 25 or you could put it up not down. Had a standing fan fan which we had on all night and heating off. Too cold for windows open. "

"Room"

"Our stay was great. All issues were resolved right away."

"I have never had a more uncomfortable night at a hotel in my life. I know the UK is having a heat wave, but adding a cheap fan that moved less air than I could with a folded piece of paper does not constitute a decent attempt to keep guests cool. The attached pub didn't have any food, which was the main reason for booking there in the first place. Frankly I won't be staying at Premier Inn again is if this is the way they treat their guests."