2/10 Terrible
Emily Marie
Traveled with partner, Traveled with pets
16 May 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s signs posted all over the desk explaining to dial “0” or ring the bell for assistance. I immediately notice a sign on the counter in bold red letters saying “NO HOUSE KEEPING SERVICE” which should’ve been my immediate red flag. I was in the room for no more than hour before noticing dried up pee stains on the wall, dead bugs, roaches, stains all over the bed sheets, stains all over the towels, and hair literally everywhere. The shower is disgusting and the toilet seat is filthy. The hotel isn’t even secured as the back entrance to the hotel has duct tape over the lock to prevent it from locking so literally anyone can walk through. I pack up my car and return back to the front desk to check out and see if I can get my money back. The attendant INSIST on seeing the room after I inform him that I’ve taken pictures of everything if he needs to see. He ignores me and goes out the back entrance of the office. He spends all of 30 seconds in the room barely glances at my photos before YELLING at me that he’s not giving me a refund because he sees nothing wrong. He then yells at me to leave and shoves us out the room. I partner with Expedia- Expedia reaches out to the hotel to get my refund and he yells at Expedia too! Claiming he’s seen nothing wrong with the room! Now I’m out $100+ because he’s a scam?!
Emily Marie
Stayed 1 night in May 2026