"We had reserved a handicapped and non-smoking room online and it wasn't reserved for us when we arrived. We ended up with a smokey room that was not handicap friendly at all, which was difficult for me. Also, there were no ice buckets, and no soap, and when we asked, they were not able to accommodate. They had a coffee maker in the room, but no tea bags were available, even at the front desk."

"sheets were dirty no towels smelled like cigarette smoke cigarette butts were all over parking lot people in room next to us played loud music and were vocal until 3:00 AM"