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"Fantastic location! All of the staff we super friendly and engaged, and the amenities were great. Food at the restaurant was very good."

"Staff dont know anything about customer service"

"Breakfast was less than and they charged an additional fee of $8 per day for parking….. there was a hanger on the back of the bathroom door that held the blow dryer and it fell off the wall while I was trying to get the blow dryer out. The free breakfast sucked. The internet was out when we arrived and we went 2 days without keys to our door. The TV selection was poor too. We only had YouTube and Netflix as options."

"Perfect place to stay on the beach and short walking distance to Pier Park."

"Clean room, courteous staff and free parking"

"Room and property was very clean and well maintained. Bed was uncomfortable, slept on loveseat most nights. On site food was mediocre. Hotel charges for parking minimum $20 for 15 hours, lazy river has no tubes, they sell them in the poorly stocked gift shop. Housekeeping staff was the most helpful and polite. Guest services/front desk were minimally helpful and failed to provide any assistance for the simplest requests. I would never pay the money to stay at those locations again. I would have...

"very unfriendly front desk clerk"

"Property was clean and very well maintained. Breakfast was delicious every morning. Staff were very nice and helpful."

"Nice hotel-good size room-exercise facility-pool-free breakfast-reasonably priced-good location right off highway 98"

"We stayed on the 2nd floor had a fairly good view except palm trees blocked most of our view and we couldn’t fill our small ice cooler from the ice machine which we used for sitting on the balcony but we really enjoyed the stay still had decent views of the beach area and it was just a few steps away for the beach I have stayed many times before and was on the 3rd or 4th floor and the view was amazing I love to stay at casa loma this is my place to stay when I visit the best view for an...

"The rooms, pools, beach and pizza were amazing!"

"Room was very nice with plenty of space. The included buffet breakfast was excellent and considerable better than other places that I've stayed."

"I loved the layout of the room. It was spacious and clean and offers endless opportunities. I came here for a quick birthday getaway and we thoroughly enjoyed our stay. The air conditioning did cause our sinuses to be stopped up as it blows directly over the bed. The staff that I did meet was friendly."

"Great scenic views from the balcony. I enjoyed every minute of my stay. Everything was clean and neat and the breakfast was wonderful. I will stay here again."

"The hotel was nice Don’t remember the bar people walking around to take orders"