"We had reserved two rooms for two families with kids, and it turned out that one of the rooms was a smoking room, which was very frustrating. Also, the price shown on Expedia was different from what I was actually charged—it was more expensive. As for the building itself, it was very mediocre. I’m not sure what happened, but this is honestly the first time I’ve had such a bad experience when booking through this app."

"The absolute worst hotel I've ever stayed in and I've been living in hotels for years on and off my air conditioning went out and they told me they would look at it in the morning I said then put me in a room where the air conditioning works and they said well we have people checking in tomorrow we can't give you the room I said they don't check in till 3:00 they wouldn't give me the room they wouldn't clean my room don't stay in this hotel"

"The rooms were decently clean, but they will come in your room each day without permission or the little label to tell them not to enter that day. I was told I could at least leave the suitcases there but the woman at the front desk was rude and told me there is no space for that. Its SO loud. I can hear the people above me, next to me, and across from me. The toilet does not flush good and the room had a weird buzzing sound mid night."

"Clean room smelled like smoke and sewage"

"No shower towels, no shampoo, cigarette butt found in the sink."

"Tiene mucho olor a mariguana"