"We booked 2 rooms for nearby Amherst College graduation. The hotel worked out perfectly (although we didn't get to try out the famous dining halls as they were already closed for the year), staff were always nice, the onsite parking at $6 was convenient and we were constantly amazed at how fast the elevators were. The only dings we had were the temperature control in the room was wonky - it got really hot and the a/c wouldn't come on because we were told the temp OUTSIDE was too cold? As we were on the 7th floor, they would not let us open the swing window (there's no safety mechanism). They brought up a fan but seems to be a known problem they might want to sort out. Also the continental breakfast was pretty slim - just waffles and some fruit. Otherwise, we really enjoyed our stay."