Find all hotels by Independent in Normal, IL

"Nice hotel. Good staff, comfortable rooms, and a very good breakfast."

"Had a couple box elder bugs in the room. The hear lamp / fan in the bathroom was not working. Breakfast was excellent, staff, bar / restaurant was also excellent. Feel the room was a bit outdated. "

"Hotel is new and located in a great location near tons of shopping & dinning "

"I wanted to share a concern about my stay. The toilet in my room was not working properly, and a staff member initially showed me how to fix the chain myself. Unfortunately, the issue kept happening, and I had to call three different times to have it addressed. While I appreciate the staff trying to help, I don’t feel it’s reasonable for a guest to repeatedly fix a maintenance issue during their stay. Given the inconvenience, I believe it would have been appropriate to offer some form of compensation or a small discount on the room. I just wanted to bring this to your attention so situations like this can be handled differently in the future. "

"The equipment in the fitness center was sub-par. The coffee in the lobby was often cold. but the breakfast was one of the best"

"Yes, all of the above! Thank you!"

"Breakfast was okay, otherwise excellent people and room condition."

"The pool was not heated. The tv didn’t work and they made no attempt to fix it. Good breakfast. Friendly staff. "

"Absolutely disgusting. Stayed 10 minutes on 2/6/26 and am still fighting for my refund! "