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"I booked two executive rooms for my family at this highly-rated, top-five hotel in Yinchuan, expecting a premium experience. Unfortunately, from check-in to check-out, the stay was deeply unsatisfactory. ❌ Cold, Unprofessional Service The front desk staff were indifferent and unwelcoming. When asking about executive lounge benefits, I was bluntly told the lounge was closed and services were moved to the lobby. ❌ Executive Benefits Severely Lacking · Afternoon Tea (2–5 PM): Only coffee and...

"客房整潔乾淨，員工十分親切。 早餐豐富，可以自調出自己獨有的八寶茶。 離鳳凰幻城近，飯店旁有超市，出門口，路邊有美團電共享車可使用。"

"Overall wonderful"

"豪華で綺麗なホテルでした。 トイレがウォシュレットだともっと良かった。"