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Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel with a restaurant connected to the convention center in Niagara Falls

Choose dates to view prices

Photo gallery for Empress Inn and Suites by The Falls

Restaurant
Balcony
Reception
Standard two queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking available
  • 24/7 front desk
  • Housekeeping
The current price is SAR 156
SAR 198 total
includes taxes & fees
24 Jul - 25 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 6 min walk - 0.6 km
  • Fallsview Casino - 10 min walk - 0.9 km
  • Casino Niagara - 11 min walk - 1.0 km
  • Fallsview Indoor Waterpark - 13 min walk - 1.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Kelsey's - ‬8 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel near Clifton Hill
Fallsview Casino and Fallsview Indoor Waterpark are located near Empress Inn and Suites by The Falls, which provides a free manager's reception, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
Other perks at this hotel include:
  • Limo/town car service, self parking (surcharge), and a front-desk safe
  • A porter/bellhop, barbecue grills, and luggage storage
  • Multilingual staff, ATM/banking services, and a vending machine
  • Guest reviews say good things about the overall value and location
Room features
All 80 individually furnished rooms boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Balconies, refrigerators, and microwaves

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Self parking on site (CAD 14 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/airplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much is parking at Empress Inn and Suites by The Falls?

Self parking is available for CAD 14.00 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Check-out is at 11 AM. Late check-out is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Clifton Hill, and Fallsview Casino. Skylon Tower and Niagara SkyWheel are also within 10 minutes.

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Empress Inn and Suites by The Falls Reviews

Reviews

6.0
Rating 10 - Excellent. 172 out of 1014 reviews
Rating 8 - Good. 240 out of 1014 reviews
Rating 6 - Okay. 235 out of 1014 reviews
Rating 4 - Poor. 144 out of 1014 reviews
Rating 2 - Terrible. 223 out of 1014 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Good and near to places
Stayed 1 night in Jul 2025

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 2 nights in Jun 2025

6/10 Okay

Helen

Liked: Cleanliness
Convenience: Easy walk to attractions
Stayed 3 nights in Jul 2025

8/10 Good

Arzaga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the weekend
Stayed 2 nights in Jun 2025

6/10 Okay

maano

we stayed there this past weekend and it was good room was nice every close to everything the fall was 15 min walk will definitely come back and stay
Stayed 2 nights in Jul 2025

8/10 Good

Youssef

Liked: Cleanliness, property conditions & facilities
Nice and clean to stay
Stayed 2 nights in Jun 2025

6/10 Okay

Raniel

Liked: Cleanliness
The staffs are nice, but the airconditioning can be better.
Stayed 1 night in Jul 2025

10/10 Excellent

Frida

Liked: Cleanliness, amenities, property conditions & facilities
Good for the price
Stayed 3 nights in Jul 2025

8/10 Good

Gurmeet

Liked: Staff & service
In busy area
Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Disliked: Staff & service, amenities, property conditions & facilities
Property is okay it’s close by many restaurants and walking distance to Clifton hill
Stayed 2 nights in Jul 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service
Great night spent at the Empress Inn! Yes it is a “two-star” hotel but all we wanted was a clean place to sleep and shower so it was perfect! Bed was comfortable, location was quiet, towels and bathroom were clean! The shower head kind of sprays all over the ceiling and gets on the floor but that’s more of a property issue than a customer issue! Great, budget friendly place to stay in Niagara, and so close to the Falls and Clifton Hill
Stayed 1 night in Jul 2025

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very terrible service, terrible people, terrible motel
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Very clean, bed was very comfortable. Would stay there again
Stayed 3 nights in Apr 2025

10/10 Excellent

Suman

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Aaron

Liked: Cleanliness
Didnt like the staiirs. Great location
Stayed 1 night in Jun 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great was awesome. Parking was a little difficult as the parking lot was not that big and needs to be organized a little better. But overall my two days there was good other than the morning of check out, we woke up with no power and really hot.
Stayed 2 nights in Jul 2025

2/10 Terrible

Abdelhalim

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot not clean Staff very rude disrespectful
Stayed 1 night in Jul 2025

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, and price
Stayed 1 night in Apr 2025

2/10 Terrible

Blerim

Disliked: Cleanliness, staff & service, property conditions & facilities
Its not like you see in photo
Stayed 1 night in Jul 2025

10/10 Excellent

Paras

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I was really stressed after reading the bad reviews because it was too late to change my reservation. In the end, I have nothing negative to say. The staff was very helpful, the entire room was VERY CLEAN, and there was no unpleasant smell like some mentioned about Indian restaurants. It was very quiet, and being able to walk to all the activities in Niagara Falls is a big plus to save on parking and transportation. THANK YOU :)
Stayed 2 nights in Jul 2025

6/10 Okay

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not bad. But when you have all these indians making alot of noise from 11 to 3:30 in the morning, that sucks. These people need to accept that others pay too.
Stayed 1 night in Jul 2025

2/10 Terrible

Melanie

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, old and hasn't been updated in many many years. The carpet was dirty. The room had a smell to it. The air conditioner hardly worked and it was HOT. Wasn't happy with our stay.
Stayed 1 night in Jul 2025

8/10 Good

Athullya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great but okay
Stayed 1 night in Jun 2025