"The ice machine was out of order and there wasn’t another on the second floor. Also Legands is a club and we had to listen to load music until 4am. Even though it says they close at 2am. When you go to the front desk when legands opens no one works the front desk because they are working legands. Also the room keys stopped working after midnight. "

"The staff were all very warm and attentive; however, there were very dirty, blood-like stains on the duvet—something I find completely unacceptable."