Find all hotels by Independent in New Haven, IN

"We did like the layout of our room in that had separate seating/TV area, a wetbar, sink & desk. The bathing facilitiies & 'make-up areas were also separate, which made access convenient."

"I almost never take time to give a bad review, but in this case, I think it’s fair for potential customers to know information. Firstly, I’d like to point out, there was a very nice young woman who did try to help. Other than that, we were disappointed in our stay and will not be going back. The room smelled of smoke. The mattress was covered in cheap plastic, so the thin sheets slid off easily. The bed covering was very very thin. The air conditioner worked, but was loud and covered in dust. The cleanliness overall was subpar. The bathroom was pretty bad as well. Yellowed shower curtain, dirty looking tub, and no toiletries provided other than toilet paper. I went to the front desk and was given 2 extremely small bars of soap and 2 1 use packets of shampoo, but ended up going out and buying my own at the dollar store. They continental breakfast was minimal and the area just didn’t seem clean, fingerprints and smudges were obvious on the stainless steel surfaces. We decided to forgo it. OVERALL, it was a place to stay and parking was convenient, but unfortunately a good cleaning and a little attention to customer satisfaction would have made a huge improvement. There was a phone at the front desk, customers had to call for assistance, which gave the impression that there was no one there to help."

"Clean room, excellent staff. "

"Customer service was great and went above and beyond. Breakfast is great. Convenient location to store and hospital. Came in for spine surgery at Lutheran and booked this hotel for the pool (just wanted to relax in it and swim before major surgery) and it was closed, which made me tremendously sad. They said it was only for the day because they had to add chemicals, but it was closed the next day and my husband couldn’t use it. Other than that it was fantastic and will be using every time I go to Fort Wayne."

"Nice staff clean room good food options nearby and also liked the hotel bar"

"Me cobraron dos ceses el monto"

"Great place "

"A pleasant room, staff was helpful, the breakfast adequate with an abundance of parking "

"For us the location was perfect. There were 7 of us and we all hung out in the bar area where we could get drinks and munchies while we played cards. The room was also nice, but funny thing there was some ambiance lighting around the bed that we could not figure out how to shut off. We were really to tired to call down and find out how to shut them off.. Breakfast was great, and offered a lot of choices. The servers worked very well together to make sure all guests had the information about all the options available. Food was good and fresh."