Find all hotels by Independent in New Broughton

"Last minute trip so I can't complain about the price however, this is a very below average hotel. Needs some good TLC. Bathroom was usable but very run down and unserviced. Room was very hot overnight with windows that open around 20cm (however fans provided but no plugs next to the bed). We had dead wildlife hanging on the bird net outside our window on the 2nd floor. Overall it was a bed for the night but we won't be returning here anytime soon. Avoid for the time being and spring for The Grosvenor."

"Breakfast was very basic, but we had a very good price for our stay. "

"Super friendly and helpful staff. One girl I think with cool purple highlights was so kind and thoughtful, she left a little treat on our pillows for us) overall, a lovely stay. Will come again! "

"Hotels.com asked for a breakfast specific review, so: Breakfast was a quick and simple hot and cold buffet with plenty of delicious things on offer. Decent coffees are an issue though as you have to pay extra, which seems a little old fashioned. and sometimes they don't switch the coffee machine on early enough."

"The breakfast was superb, everything you could wish for…from toast and croissants and doughnuts to a full cooked breakfast. Our room was fantastic with a view of the mill from bedroom window, bathroom was great for me being disabled, being able to walk in to a wet room was a huge bonus, not available at most hotels."

"Disgusted by the treatment we received at the Lions Quay. Would not recommend this hotel."

"Nice hotel, nice staff very good fitness centre. The only thing that lets this hotel down is that hotel guest must pay to use the sauna. I feel very sorry for the employees on Spa reception, it must get very annoying having the same conversation with hotel guests"

"Great location friendly staff"

"Staff were lovely and building looked impressive, set in nice grounds and the food was good in the bar area. However inside the room was a bit tired and decoration shabby. The room was very hot with no air com (just a table fan) and safety limits on the windows meant you could only open them an inch. There was no fridge in the room for keeping things cool either. Also the shower tray didn't drain proprerly so you ended up standing in water that I was worried would spill over and the floorboards in the room upstairs were very loud and creaky which was a bit annoying. Overall it was a lovely stay just a few little things that stopped it getting 5 stars."