Find all hotels by Independent in New Baden, IL

"Breakfast is good everytime we stay, Pool was down while we were there which was a bummer, most of the staff was friendly, room was nice and clean as always"

"It was an inexpensive place to stay, didn’t feel comfortable with having our kids there due to lack of cleanliness"

"The lady at the front desk was kind. But the room and the property could be better conditions. We had problems with the tv working, so I tried to call front desk and the phone didn’t work. We didn’t have our room clean, just partial and we were four people with just two towels and one toilet paper. The hot water was just warm. But breakfast was ok"

"Best hotel stay we've had in years. Fast, easy check in. Rooms were clean and comfortable. Hotel was very busy but we didn't hear alot of noise while in our room. All of the staff we had contact with were kind, friendly and helpful. Food was really good. Would definitely stay again"

"Very good staff "

"The staff was ok but the hotel needs to be cleaner"

"Very clean hotel with accommodating staff. They always went out of their way to make you feel at home. The breakfast was very fresh and timely replenishment. Also, they have a nightly meal which was included with the stay. This nightly meal was chicken Alfredo, hot dogs and various sides. All were very good. You can beat this deal. Kudos to Drury Inn!"

"Hotel is in a great location. There is a lot to do in the area (shopping, eating, etc.). The staff were pleasant and helpful. The breakfast was one of the best I've seen in travel. It was fresh, tasty, and hot. Sadly, one of the elevators was out of service and so was our ice machine. For such a large hotel, having only one elevator made for long lines. "

"Pool was closed by the health department due to cleaning agent residuals. There was dirty towels left in our room. We were only given 2 towels despite checking in 4 people and had to go to check in to request more. Very disappointed!"