If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
1 building
3 floors
Built in 1900
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Down comforter
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
iPod dock
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Refrigerator
Restaurant dining guides
More
Air conditioning
Ceiling fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Cloudside Hotel Nelson
Cloudside Nelson
Cloudside
Cloudside Hotel Hotel
Cloudside Hotel Nelson
Cloudside Hotel Hotel Nelson
Frequently asked questions
Is Cloudside Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Cloudside Hotel?
Self parking is free at this property.
What time is check-in at Cloudside Hotel?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.
What time is check-out at Cloudside Hotel?
Check-out is at 11 AM.
Where is Cloudside Hotel located?
Located in the heart of Nelson, this hotel is within a 5-minute walk of Tea Garden Salon & Spa, Bodhi Day Spa, and Touchstones Museum. Nelson Museum, Archives & Gallery and Baldface Lodge are also within 5 minutes.
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Cloudside Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 377 out of 459 reviews
10 - Excellent
377
Rating 8 - Good. 68 out of 459 reviews
8 - Good
68
Rating 6 - Okay. 9 out of 459 reviews
6 - Okay
9
Rating 4 - Poor. 3 out of 459 reviews
4 - Poor
3
Rating 2 - Terrible. 2 out of 459 reviews
2 - Terrible
2
9.8/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10
Clean, great location
Barry
Stayed 1 night in Jul 2025
10/10
All around great place to stay.
ken
Stayed 1 night in May 2025
10/10
Great location and accommodations if you’re wanting to stay in Nelson
Bryce
Stayed 2 nights in Jun 2025
10/10
Great hotel
Florrie
Stayed 1 night in May 2025
10/10
Great place
Mark
Stayed 2 nights in May 2025
10/10
Beautiful spacious suite, Lots of dining options a short walk away.
Robert
Stayed 1 night in Jun 2025
10/10
This is a fabulous bouquet hotel just off the main street in downtown Nelson. A lot of character and charm. We loved staying here. It felt more like a home than a hotel. Staff were super friendly, and the room was well stocked. Stay here, you won’t be disappointed!
Terry
Stayed 2 nights in Jul 2025
10/10
Spacious room. Old Victorian home. Bed was comfortable.
Kurt
Stayed 2 nights in Jul 2025
10/10
Wonderful
CR
Stayed 1 night in Jul 2025
10/10
It is an older building that has been nicely renovated. Attention to detail is evident.
Stanley
Stayed 1 night in Jul 2025
10/10
A truly great experience in the heart of beautiful Nelson.
Dale
Stayed 2 nights in May 2025
10/10
Great location!
Lisa
Stayed 1 night in Mar 2025
10/10
Walkable
Kenneth
Stayed 2 nights in Jun 2025
10/10
Clean ,quiet and convenient. Would stay here again.Close to the Police Station and Library...
Janet May
Stayed 6 nights in May 2025
10/10
Cute, clean and great location
Sara
Stayed 2 nights in Mar 2025
10/10
Loved the mix of modern and heritage of the building. Friendly staff, easy check in and out. Felt safe and had everything we needed.
Justine
Stayed 2 nights in Apr 2025
10/10
We stayed in the Sycamore Room and it was beautiful. Very well cared for with every amenity provided. A was very welcome as it was hot in Nelson during our stay. Staff was very accommodating as we showed up early on a motorcycle and needed a reprieve from the heat. Parking is limited but free if you get one. Also this place is not suitable if you have difficulty with stairs. There are a lot of stairs!
We have stayed here for our last three visits to Nelson and will definitely stay here again.
Graham
Stayed 1 night in Jul 2025
10/10
Visited Nelson for the first time and stayed at the CloudSide hotel, my family and I had the best time. The maple suite room was very clean, staff were very friendly and helpful. The hotel is right downtown so you are steps away from restaurants, pubs, and shops. I met lots of friendly folks in this awesome little town and can't wait to visit again. Book with the cloudside, you will not regret it!!
Carly
Stayed 3 nights in May 2025
10/10
Best location & very nice historic hotel
Julie
Stayed 3 nights in Aug 2024
10/10
Cloud 9 lived it to expectation. From friendliness of the gut at check in, cleanliness and mountain view from our room, we felt we are in Cloud 9,
Josef
Stayed 1 night in Apr 2025
10/10
I would definitely stay again!
Dawn
Stayed 1 night in Aug 2024
10/10
Great
Anna
Stayed 2 nights in Mar 2025
10/10
Great stay and location
Colin
Stayed 1 night in Aug 2022
10/10
Amazing patio and super close to the main attractions in town
Saraya
Stayed 3 nights in Aug 2024
10/10
Great accommodation in town, parking the back, clean, nice stafg