Find all hotels by Best Western in Needham, MA from SAR 409

"It was nice and the people were very attentive and helpful. "

"The rooms are non traditional , but they are unbelievable . No carpets which is a big plus . I had to book a room in this hotel due to an unexpected cancellation from another hotel . I was going to attend a family affair. Clean , modern , whimsical . Full of very young guests . The check in process is completed via tablets in the lobby with only one person attending the luggage and helping out guests. I’m more of the regular lobby check in but I guess this technological approach is where we are going to . If you want to contact the property and you are in your room , someone in the lobby will answer . But if you are outside and want to call , good luck , a bot somewhere else will answer. The rooms are very clean , modern . Beautiful in one word . But …. If you leave something in the room , let’s say a passport , or a cheese from another country in the fancy fridge, unless you can go back and do your request in person forget about it …. You may need to email or deal with the bot answering you. Certainly this is a SixSigma situation . I guess your corporate headquarters have focused on the technology and fancy appearance and forgot about the human experience . After all , we guests are people, not bots."

"Gym and Starbucks food is also great"

"Great stay! Smooth & easy check-in, clean room, easy parking."

"Great place to stay in the heart of the seaport. Staff was very accommodating. I was supposed to get an extra Promotion from Hotels.com for Silver Status, but it didn't show up. The hotel staff went above and beyond to fix Hotels.com's error. "

"Liked the candy cart Wish the TV had sleep timer options "

"This was my first time visiting Boston and I was wowed by the atmosphere! The room was clean and the bathroom were always fresh and spotless. It’s a good area to stay if you want to explore around. Definitely going to consider this place again when I come back to visit the city !! "

"I would absolutely stay here again. Had a wonderfull weekend.... This place was so convenient to where we wanted to venture out."

"Harborside Inn is in a great location in the city. Close to the harbor, North End and Quincy Market. We lucked out and were able to check in early. Our room had a “city” view, they should just amend that to a room with windows. We were grateful we had windows as some rooms don’t but there was no “city view”. Our room was clean, comfortable and modern. I appreciated the Boston travel book in the room. Small detail but much appreciated. I felt very safe there and would definitely stay again if we were in the city overnight again. "