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Palazzo Pandola - Luxury Suites

Hot springs Naples guesthouse connected to a shopping center, a quick walk to Via Toledo

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Free daily buffet breakfast
Deluxe Quadruple Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Deluxe Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Aerial view
Deluxe Quadruple Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
In the heart of Naples, Palazzo Pandola - Luxury Suites offers an unforgettable experience with a breakfast buffet and WiFi. Stroll through the art gallery, indulge in luxury shopping on site, and let the concierge services take care of your needs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, City View

Deluxe Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
Piazza del Gesù Nuovo n. 33, 3342455484, Naples, NA, 80134

What's nearby

  • Via Toledo - 5 min walk - 0.5 km
  • Naples National Archaeological Museum - 10 min walk - 0.9 km
  • Port of Naples - 12 min walk - 1.0 km
  • Molo Beverello Port - 15 min walk - 1.3 km
  • Piazza del Plebiscito - 18 min walk - 1.6 km

Getting around

  • Dante Station - 4 min walk
  • Montesanto Station - 9 min walk
  • Naples Intl. Airport (NAP) - 69 min drive

Restaurants

  • ‪Leopoldo - ‬3 min walk
  • ‪OAK Wine and Craft Beer - ‬2 min walk
  • ‪Gay-Odin - ‬2 min walk
  • ‪Lombardi a S. Chiara - ‬2 min walk
  • ‪Tandem - ‬1 min walk

About this property

Palazzo Pandola - Luxury Suites

Guesthouse near Via Toledo
Located close to Naples National Archaeological Museum and Port of Naples, Palazzo Pandola - Luxury Suites provides a free breakfast buffet, an art gallery on site, and designer stores on site. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in, and luggage storage
  • Concierge services, tour/ticket assistance, and an elevator
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and separate dining areas.
Other amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with bidets and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate dining areas, and a personal chef

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number IT063049B4B63UPCS3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palazzo Pandola
Palazzo Pandola Suites Naples
Palazzo Pandola - Luxury Suites Naples
Palazzo Pandola - Luxury Suites Guesthouse
Palazzo Pandola - Luxury Suites Guesthouse Naples

Frequently asked questions

Is Palazzo Pandola - Luxury Suites pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palazzo Pandola - Luxury Suites?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM– 11:00 PM for a fee of EUR 30.

What time is check-out at Palazzo Pandola - Luxury Suites?

Check-out is at 11:00 AM.

Where is Palazzo Pandola - Luxury Suites located?

Located in Naples City Centre, this guesthouse is within a 15-minute walk of Via Toledo, Naples National Archaeological Museum, and Port of Naples. Molo Beverello Port and Piazza del Plebiscito are also within 1 mi (2 km). Dante Station is only a 4-minute walk and Toledo Station is 9 minutes.

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Palazzo Pandola - Luxury Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 56 reviews
Rating 8 - Good. 6 out of 56 reviews
Rating 6 - Okay. 2 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and polite staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and responsive. It is in a great location with access to food/shopping/sightseeing!
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place!
Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly helpful and sweet. We had amazing breakfast every morning and they restocked the room fridge every day with complimentary beverages. The view from our room was incredible and we loved being able to walk everywhere we wanted to go. We would definitely stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, modern, but in an ancient building. The view was specta
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Liked: Amenities
Beautiful view and clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, although big, only has a handful of rooms which adds to the personal touch from the staff. The staff is very friendly, patient and helpful. Room is really big and the balcony view is on the Piazza. A lot of restaurants and shopping in walking distance. It is noisy as there are a lot of people in the area at all times of the day and night, but they do supply earbuds to compensate. Bathroom is really clean and new. Bed is also comfortable. Recommend 10/10 as long as you are ok with noisy neighborhood.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the laundromat was just 5 minutes away. Lots of options for dinner. Breakfast was delicious. Very nice they supplied ear plugs S the square got pretty noisy at night. That and the airplanes. Staff was very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic B&B, lovely breakfast layout. Room was lovely and clean and we had a great view of the square. Loads of food places and bars within 5 minutes of the B&B. Would recommend Tandem restaurant for great pizza and pasta, and Oak Bar if you want something which is not Peroni.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suite and wonderful breakfast, with responsive concierge. Great location.
Stayed 4 nights in Jul 2024

10/10 Excellent

BERTA

Liked: Cleanliness, amenities
Great attention. The room was VERY nice, large and accomodating, although the design of the bathroom seemed a bit ackward, but in these old buildings renovations are not an easy thing so I would not lower my general evaluation for this. The other thing that surprised us was the general condition as you enter the building to the point that it was a bit scary. Once you understand that this is the condition in which you will find most palazzos in Napoli, you get used to it. I mention it so that other guests are not taken by surprise by this.
Stayed 1 night in May 2025

8/10 Good

yang sung

Liked: Cleanliness, property conditions & facilities

If you can find the hotel entrance, you're halfway

The interior of the hotel was not bad, but I couldn't find the hotel entrance. I can't understand it. There is no sign indicating the hotel entrance anywhere. If you barely open the door and go up, you will meet a 100-year-old elevator. The hotel itself has been newly remodeled. However, I was disappointed that I couldn't find the entrance, and I regret that they didn't mention the parking lot.
Stayed 1 night in May 2025

10/10 Excellent

Tawfique

Liked: Staff & service, amenities, property conditions & facilities
Fantastic stay. Clean room. Don’t get out off by the entrance. It’s a very old, but beautiful building.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimerly

Liked: Staff & service, amenities
This is a beautifully done new b&b. It is located close to many sites in Naples and is a short distance to the train station and airport.
Stayed 4 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very comfortable room and delicious breakfast, staff was very friendly. A little confusing on arrival finding where the hotel was exactly and how to get into the building. The only signage is on the call button, there is a very small door into the courtyard of the building and the hotel is located on the 4th floor.
Stayed 1 night in Nov 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an unassuming but very celarefully curated and beautiful space. We stayed only one night but the staff made us feel very welcomed to the place. This is definitely more of a BnB vibe, but is right in the center of Napoli and walkable everywhere. Much recommended!!
Stayed 1 night in Sep 2024

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
My wife losses a set of earings that was left on the side table, after the first day of room service. We asked the cleaning lady who only spoke broke english (fair, we were in Italy) and she knew nothing of them. Looked under all the furniture in the room (bed, couch, tables desks, chair) and they were nowhere to be found. Needless to say I am skeptical about them still being in the room.
Stayed 4 nights in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager Mario went above and beyond to make us happy. I would return.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Mario was absolutely fantastic! We got in late at night and the door is a little different but it's Europe so you just go with it. The property is really nice and you get that old world vibe. Breakfast was lovely and we had a window overlooking the square! We were close to the port to board our boat to head to the islands the next day. Overall really great
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic boutique hotel in central Napoli palazzo

We had a wonderful overnight stay at the Palazzo Pandola in central Napoli! The palazzo is a boutique property with five rooms, converted from a large home in an old building dating back centuries. Our suite was on the top floor with a balcony that overlooked the central plaza. The suite was spacious with a big sitting area and had very high ceilings. Both the bed and sofa bed were super comfortable. The hotel management met our every need, including offering helpful recommendations and providing very reasonably-priced car service to the airport. The location is superb, within walking distance of most major sights in central Napoli and Beverello port. In the morning, a breakfast of eggs, pastries, fruit, yogurt, coffee, juices, etc. is provided in a dining room in the palazzo. It was a superb stay that exceeded our high expectations!
Stayed 1 night in Jun 2024

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property falsely advertised the amount of beds in the room and refused to give any kind of refund when confronted about it. The building is very old and the air conditioning didn’t work. The main entrance is a very small door that you have to climb through and then you have to take a 100 year old elevator to get to the apartment. Would not recommend.
Stayed 2 nights in Aug 2024

4/10 Poor

Rehana

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Mario was so helpful and communicated with us prior to our arrival and during our stay. He initiated our communication prior to our arrival with useful information. The lady working there, Silvana, was kind and also helped us with what we needed. They’re both lovely! The a/c does not work and we felt sick being in the room. We told Mario and he listened to our concerns and did tell the owners but nothing was done. The temperature in the hallways is much better than in the rooms. Other people staying there complained about the a/c not working too. It’s really uncomfortable with the lack of a/c and it’s too bad because they have a nice place that is spacious and clean and wonderful people working there. The reason for my low rating is solely because of the temperature in the room.
Stayed 3 nights in Aug 2024

6/10 Okay

Slobodan

Liked: Cleanliness
Disliked: Staff & service
This is not a hotel it’s bed and breakfast you share apartment with other guests.There are 3-4 rooms and common area where you eat breakfast with other guests.When I booked room for 4 people I thought we will each have bed but two people slept on pull out sofa.We only got one sheet for cover no comforter or blankets.I didn’t like that bathroom was not private it’s separated with glass on one part so no privacy at all.Mario was kind of rude through text before we arrived just because I asked why was he trying to charge me 25 euros if we arrived after 8pm and I thought it was hotel with reception not private home.He got upset with me I never had host speak to me that way and I didn’t know what to expect so I was concerned and scared because we travelled with our children.Once we arrived Mario was actually nice and professional he answered all our questions even booked us dinner reservation so I was relieved.They changed their policy now on Expedia so hopefully other guests will be aware of extra cost.Mario offered shuttle to pick us up from marina for 50 Euro we declined it’s only 1.4 km walk so we walked it took us 15min.
Stayed 1 night in Aug 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai adore cet hôtel. Au début si vous n'êtes jamais allés à Naples, il faut entrer par une petite porte comme dans Alice aux pays des merveilles ! Les chambres sont tellement belles, et la vue est incroyable. Le staff est très gentil et déjeuner super wow !
Stayed 2 nights in Aug 2025