8/10 Good
Richard, Bellingham
Traveled with family
24 October 2024
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at 23:00 hrs on a dark and stormy night in Napoli. Tired and disheveled after a long day of traveling (from Vancouver), we were relieved at the end of the short walk from the terminal to find the lights on and someone there to check us in. Making a reservation (through Expedia, I am now dubious of the Benbo website) was fortunate as they were full, another traveler without one had to go back out into the rain in search of lodging. The front desk attendant was courteous and friendly, much more so than I would have expected at that time of night, and checked us into the adjoining pods we had requested a few days before (I missed getting a double and had to book two singles). There was an inside door between the pods so we weren’t completely separated, which was a relief.
The pods were minimalist to say the least and about walk-in closet with a single bed in it size, but comfortableish and clean. After a day of traveling (and more to come) it was a welcome respite without all the extra fluff that drives the price up.
The individual bathrooms (with shower) were also minimalist and a bit awkward sized to me, but I am somewhat large, but was fairly clean and got the job done. Probably about average for a hostel.
Our breakfast was fresh made cappuccinos and fresh squeezed orange juice and chocolate croissants made by the delightful barman. I didn’t select the breakfast option, but it only came to about €10 for two people.
All in all it was a positive experience.
Richard
Stayed 1 night in Oct 2024