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"Very well located near the railway station and great access point . Staff helpful, clean rooms that are comfortable. "

"Very nice property and well located near the station "

"Location was great. I love breakfast buffet. It was all delicious "

"A short walk from the station with comfortable well equipped rooms. The breakfast was the best we have had in three weeks touring Japan lots of local specialities (soba, tempura grape leaves, interesting egg and tofu dishes etc) freshly prepared and of very good quality served in a top floor dining room looking out over the surrounding hills."

"We had a wonderful stay Nagano Tokyu Rei Hotel. So much room & close to restaurants,transport etc. buffet breakfast was lovely as well & the staff very friendly. "

"温泉気持ちよかったです！"

"Simple property we needed to stay during a snow storm the were very accommodating, sweet and helpful. "

"Beautiful scene! "

"Best Service ever. our 18 mths old child developed fever when we were on the way to the hotel. could not find any open hospital so we just wanted to try our luck to go straight to hotel and ask for help. they told us its better to ring ambulance when we arrived, also offered us to ring ambulance on our behalf, due to our limited Japanese. a manager (I assumed) even asked one of their staff to go outside to direct the ambulance on their entry. while we were waiting for the ambulance, they gave us ice pack to cool my child. Can't thank them enough for what they have done to our family. "