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"Room was spotless and large, and staff was very helpful"

"朝食メニューが豊富でどれも美味しかったです。"

"チェックイン前だけでなく、チェックアウト後も荷物を預かってもらえて大変助かりました！2日目に観光をする予定があったので、駅のロッカーに入れるしかないかなと思っていましたが、その時にちょうど良い大きさのロッカーが空いているとも限らないのでとても有り難いサービスでした。駅と直結で雨の日でも濡れずに移動できましたし、ぜひまた利用したいと思いました。ありがとうございました！ "

"ナビ設定にもかかわらず、場所がわからず苦労しましたが、フロントの方が駐車場の案内、ホテルに到着するまで電話を切らずに対応したくれました｡非常に満足です。"

"-"

"Excellent stay. Very spacious and well appointed rooms. Great value too. Would stay here again if return to Nagano in future. "

"We stayed for 3 nights with breakfast included. The property manager and staff were very nice and accommodative. They gave us free use of the SUPs and kayaks which was lots of fun. The rooms were nice and freshly renovated. Highly recommended for either a summer stay to enjoy the lake activities or a winter stay to hit the nearby slopes. Thanks!"

"部屋がきれいでした。 ベッドも良かったです。"

"Room is clean, we had very peaceful sleep. The breakfast buffet is excellent food and variety. Our check in was very late at 1 am but the front desk gentleman is very helpful, in providing where to park and is welcoming to my daughter and me. The buffet on 16 th floor has very nice window glass view overlooking the mountains."

"また機会があれば利用させて頂きます"

"部屋が空いてるとの事で広い部屋にグレードアップしていただき快適に過ごせました。"

"I enjoyed my stay here. Hotel is right opposite Nagano station, and very close to the shopping and dining district. The room was very clean and the staff was very friendly. No microwave available to heat your food, but there is a 7/11 close by for that. Bed was comfortable and a nice sized TV mounted at the base to watch shows. I would definitely stay here again if I ever return to Nagano."

"綺麗でした"

"Great location, just a short walk from Nagano Station and easy to find. It's on the same road that leads to Zenkoji Temple. For a two-night stay this met my expectations. Facilities were clean and tidy. I also had the chance to dine in at their Mash Cafe - it was a nice, cozy ambiance and the food and drinks were delicious. Staff both at check-in counter and cafe were very friendly. "