Kenyatta International Convention Centre - 4 min drive - 3.7 km
Yaya Centre - 6 min drive - 4.0 km
United Nations Office at Nairobi - 8 min drive - 5.9 km
Getting around
Syokimau Station - 26 min drive
Nairobi (WIL-Wilson) - 16 min drive
Restaurants
The Beer District - 14 min walk
68 Library - 4 min walk
Milan Kenya - 6 min walk
Havana Bar & Restaurant - 5 min walk
Capital Club - 5 min walk
About this property
Joy Palace
Hotel near Sarit Centre
Located close to University of Nairobi and City Market, Joy Palace provides free English breakfast, a terrace, and dry cleaning/laundry services. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Additional perks include:
Free self parking
A roundtrip airport shuttle (surcharge), express check-out, and express check-in
Free newspapers, concierge services, and meeting rooms
Room features
All guestrooms at Joy Palace have perks such as laptop-friendly workspaces, in addition to amenities like free WiFi and sound-insulated walls.
Other amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with premium channels
Wardrobes/closets, heating, and daily housekeeping
Check-in start time: noon; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are available by reservation only and cannot be requested after check-in.
Access methods
Staffed front desk
Pets
Pets stay free
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Joy Palace Hotel Nairobi
Joy Palace Hotel
Joy Palace Nairobi
Joy Palace Hotel
Joy Palace Nairobi
Joy Palace Hotel Nairobi
Frequently asked questions
Is Joy Palace pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Joy Palace?
Self parking is free at this property.
What time is check-in at Joy Palace?
Check-in start time: noon; Check-in end time: 11:30 PM.
What time is check-out at Joy Palace?
Check-out is at 10 AM.
Does Joy Palace provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Joy Palace located?
Located in Westlands, this hotel is within 1 mi (2 km) of Sarit Centre and University of Nairobi. City Market and Uhuru Park are also within 3 mi (5 km).
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Joy Palace Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 6 out of 13 reviews
10 - Excellent
6
Rating 8 - Good. 3 out of 13 reviews
8 - Good
3
Rating 6 - Okay. 3 out of 13 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 13 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 13 reviews
2 - Terrible
1
8.6/10
Cleanliness
9.4/10
Staff & service
7.4/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10
Room diferente from the booking but very cleaning place and friendly staff breakfast was very poor
Verified traveler
Stayed 2 nights in Sep 2022
6/10
Excellent price for the place including breakfast. Biggest issue was there is no screen on the window and no netting so got bit all night long from mosquitos. Had to close the widow but with no AC or fan was very hot. Also killed two cockroaches.
Verified traveler
Stayed 2 nights in Oct 2024
6/10
Haitham
Stayed 6 nights in Sep 2024
8/10
Efficient, voor kort verblijf.
Lucia
Stayed 1 night in Mar 2024
10/10
Verified traveler
Stayed 1 night in Feb 2024
10/10
Kiriakos
Stayed 1 night in Jan 2024
8/10
Ett enkelt boende som passar utmärkt för en god natts sömn.
Verified traveler
Stayed 1 night in Nov 2023
10/10
Thanks Marta for the attention
José Rafael
Stayed 1 night in Feb 2019
10/10
Excellent service and stay. Rooms are good and clean. Value for money. Staffs are extremely helpful!
Akter
Stayed 4 nights in Feb 2019
8/10
Very friendly receptionist. Rooms are clean and value for price. Walking distance to restaurant, shopping center etc.
Akter
Stayed 4 nights in Jan 2019
2/10
J'avais réservé pour mon groupe d'amis et ils m'ont promis un hôtel de la qualité attendue puisque le Joy Palace ne pouvait nous accueillir tous.
Nous fumes logés dans un hotel "bas de gamme", des chambres toutes petites et mal équipées (parfois sales), petit déjeuner de qualité médiocre aussi
I booked for my group of friends and they promised me a hotel of the expected quality since the Joy Palace could not accommodate us all.
We were housed in a "low-end" hotel, very small and poorly equipped rooms (sometimes dirty), poor quality breakfast too.
NE FAITES PAS confiance à ces gens. NEVER TRUST this people !
Laurent
Stayed 1 night in Nov 2018
10/10
Lashaunie
Stayed 2 nights in Oct 2018
10/10
Nice hotel, friendly staff and very good security.