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"Mostly are satisfied, only one male staff is a bit cool, no expression while ask for help. Overall is wonderful. "

"It was a wonderful stay at this hotel! "

"I have stayed here twice now and will again whenever in Taipei. It’s a super convenient location with an entrance to Taipei Main station right in front of the building. The building also connects directly to the metro mall during daytime. The rooms are spacious and clean, and tv had all the channels including HBO and movie and news channels in English. There are laundry facilities which are free of charge and the only reason I don’t give all 5 stars is the dryers were pretty weak, taking a couple hours to get almost dry. The staff was very accommodating, They were able to check me in 3 1/2 hours early which was an unexpected blessing on a sweltering hot day. There’s a Louisa Coffee on the first floor and a Family Mart as well. Dozens of dining options nearby including street food outside the rear entrance. I didn’t drive but there is a parking garage in the basement too. "

"Excellent stay at the hotel. Receive an upgrade of room type and the location is very convenient for city shopping and travel around Taipei."

"All the staff are eager to please. The breakfast is top shelf The rooms are clean and beds very comfortable. Could not ask for more."

"This hotel is located in a good area. There are two different subway lines that are very close by. There are many restaurants and coffee shops nearby as well. The hotel felt very safe, and the rooms looked like the pictures. Breakfast was varied, and the pool was a great way to deal with the heat. There was also a small playroom for younger children. Generally, this is a good place for families to stay."

"Friendly staff. Clean rooms. The MRT green line is close. Shopping and places to eat are near. Breakfast buffet was nice. The lights at the hotel are too dim."

"Excellent staff. Good breakfast variety. Great style/ambiance. "

"The Grand Hyatt in Taipei dates back several decades but it has been well maintained and renovated over the years. As a result, it feels quite new and the facilities are modern and in many cases quite beautiful. Rooms are comfortable and well maintained (and clean). Their standard King room isn't luxurious, but it's comfortable and well-outfitted. Very close to the 101 Tower and other shopping outlets. Adjacent to convention center. Superb breakfast buffet and various other restaurants as well."