"Property itself is decent and the location works well if you’re driving. However, the staff attitude and housekeeping standards were disappointing for a Premier Inn. I stayed for 3 nights with my family and the room was never properly cleaned once. I requested housekeeping twice — each time they came and simply remade the bed with the same used sheets and left the same used towels. No linen change, no fresh towels, nothing replaced. For a family stay this is completely unacceptable. Staff were...

"Overall, I would recommend this property. The location is good. My room was clean and the bed was comfortable. I would say that the only negative is that the staff seems responsible for a million things at once. The front desk area is not staffed at all times. I stopped by one evening because I needed extra towels. I pushed the button a few times but no one ever came. I went to the bar area to ask if anyone was available to help me and I received a reply- “ sadly, no one is available “ - I never...