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"The room was mostly clean; a prior guest had left a clothing tag on a chair and it remained there despite at least two housekeeping visits that I know of. I wasn't informed of the WiFi code at check in and had to place three calls (two of them I was hung up on when transferred to a WiFi department). My third call was to a reservation number. Also, I was not aware Horseshoe's smoke filtration system inadequately took care of the amount of smoke in the casino area, which guests must walk through,...

"La ubicación es excelente, el hotel 7.5 pero lo salva la ubicación y precio"

"Good"

"Loved my stay"

"Rooms are clean, but require upgrades, no mini bar, beds do not have a good looking, look old, mattresses, sheets, and towels look overused. Excellent location, good access to nearby hotels, shops, and restaurants. Daily resort fee 50 dollars not advised during booking or even at check in, which increases final price excessive for the condition the installation is."

"Clean and quiet room very comfortable"

"Best hotel in down town, cleanest also."