"Upon arrival- found out POWER WAS OFF, COLD showers only.
After my request, was offered sister hotel options- had to hurriedly book @ Hampton- 15 minutes away.
Hampton accommodated us.
I understand this happens- life happens. What was disappointing was there was NO NOTICE from either the Hyatt Hotel or Expedia. The Hyatt Front Desk Host (Michelle), assured us that we would receive a full refund on our reservation, due to power outage. Please refund me the total amount of our reservation onto...
"Upon arrival- found out POWER WAS OFF, COLD showers only.
After my request, was offered sister hotel options- had to hurriedly book @ Hampton- 15 minutes away.
Hampton accommodated us.
I understand this happens- life happens. What was disappointing was there was NO NOTICE from either the Hyatt Hotel or Expedia. The Hyatt Front Desk Host (Michelle), assured us that we would receive a full refund on our reservation, due to power outage. Please refund me the total amount of our reservation onto...
Kathleen M