"Hotel was is the middle of a major remodel, which was not communicated to us before arrival or we would have booked elsewhere. They did discount our booking by 10% for the inconvenience, which was a nice gesture.
First room was dirty and poorly maintained. The staff were very helpful when we raised these concerns, and they upgraded our room after the first night. The new room was much better, but we were really put off by the first night and the ongoing construction."
"Hotel was is the middle of a major remodel, which was not communicated to us before arrival or we would have booked elsewhere. They did discount our booking by 10% for the inconvenience, which was a nice gesture.
First room was dirty and poorly maintained. The staff were very helpful when we raised these concerns, and they upgraded our room after the first night. The new room was much better, but we were really put off by the first night and the ongoing construction."
Philip