"From the moment we reached their front steps...we were greeted ever so warmly. We expressed we didn't have time to fully check in, and head to our suite, for we had a tour to meet...and our Taxi was waiting just outside. We dropped our luggage, staff expedited the check in, and offered us water to have while on our tour. Suggesting water to take with us, was such a nice touch! Once we returned, after a long day, our bags were already waiting in our room. Although, we had a lovely view. We...