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Hyatt Carmel Highlands

4.0 star property
Resort with a full-service spa, near Point Lobos State Natural Reserve

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Photo gallery for Hyatt Carmel Highlands

View from property
Bicycling
Fireplace
Outdoor pool, sun loungers
Premium bedding, in-room safe, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • 24/7 front desk
  • Gym
  • Pool

Room options

About the neighborhood

Map
120 Highland Dr, Carmel, CA, 93923

What's nearby

  • Point Lobos State Natural Reserve - 1 min drive - 0.8 km
  • Monastery Beach - 3 min drive - 3.3 km
  • China Cove - 5 min drive - 1.1 km
  • Carmel Mission Basilica - 8 min drive - 6.9 km
  • Carmel Beach - 9 min drive - 8.0 km

Getting around

  • Monterey Station - 25 min drive
  • Monterey Peninsula Airport (MRY) - 15 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Bagel Bakery - ‬7 min drive
  • ‪La Bicyclette - ‬9 min drive
  • ‪Mission Ranch Restaurant - ‬8 min drive
  • ‪The Crossroads BBQ - ‬6 min drive

About this property

Hyatt Carmel Highlands

Upscale resort near Point Lobos State Natural Reserve
At Hyatt Carmel Highlands, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. The on-site restaurant, Pacific's Edge, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks at this resort include:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), meeting rooms, and concierge services
  • Luggage storage, a front-desk safe, and barbecue grills
  • Guest reviews say great things about the helpful staff
Room features
All 142 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/closets, full-sized refrigerators/freezers, and free infant beds

Languages

Dutch, English, Filipino, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

This property is closed from March 7 2025 to May 31 2025 (dates subject to change).
The property will be renovating from March 25 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Hot tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Carmel Highlands
Carmel Highland Inn

Frequently asked questions

Does Hyatt Carmel Highlands have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Carmel Highlands pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Carmel Highlands?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Carmel Highlands?

Check-in start time: 4 PM; Check-in end time: 3 AM.

What time is check-out at Hyatt Carmel Highlands?

Check-out is at noon.

Where is Hyatt Carmel Highlands located?

Situated near the beach, this spa resort is within a 15-minute walk of Point Lobos State Natural Reserve and Gravity Garden. Point Lobos Ranch and Hidden Beach are also within 3 mi (5 km).

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Hyatt Carmel Highlands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 408 out of 744 reviews
Rating 8 - Good. 155 out of 744 reviews
Rating 6 - Okay. 97 out of 744 reviews
Rating 4 - Poor. 55 out of 744 reviews
Rating 2 - Terrible. 29 out of 744 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and setting
Stayed 2 nights in Nov 2024

8/10 Good

Pouyan

Liked: Cleanliness, staff & service
Main lobby and restaurant area is 4 star. However, the rooms are 3 star I would say.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 2 nights in Nov 2024

6/10 Okay

Kenneth

Disliked: Cleanliness, property conditions & facilities
The views from the hotel are amazing. The rooms are very dated, faux fireplaces, hole in the wall, bugs in the bathtub, hot water not working.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sari

Liked: Cleanliness, staff & service
I loved everything about my stay at the hotel. Everything was perfect!
Stayed 4 nights in Oct 2024

10/10 Excellent

Eunjae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautiful resort in Carmel.
Stayed 2 nights in May 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean view is so beautiful and the restaurant is amazing, the only thing is that we carried some heavy luggages and we had to carry them with the stairs, but the property design is cool.
Stayed 1 night in Dec 2024

10/10 Excellent

banafsheh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying there!
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was just right
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous views..

Lovely, our new favorite! Gorgeous views..
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk manager was professional & helpful. Staffs are helpful on setting fire in living room.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had a great time here
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Spectacular view of Highlands from our balcony. Dining options reduced during stay (restaurant closed certain days…). Quiet and away from Carmel town centre amenities (shopping,dining). Point Lobos hiking nearby was incredible with some beautiful vistas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved all of it!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great birthday celebration with spectacular ocean views from the Pacific's Edge Restaurant and our room. Staff was friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location with great ocean views, very good dining options, kind and helpful staff.
Stayed 5 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel. Service was excellent. Views are amazing. Try to stay on the top floor as the middle and lower levels can get noisy.
Stayed 3 nights in Aug 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities
Beautiful views of the Ocean
Stayed 1 night in Aug 2024

8/10 Good

Andy

Still a nice place but it’s getting old and out dated. Construction around the pool which was closed was on going noise, not really loud but was noticeable. Overall still a nice place to stay. Restaurant was also nice with a great view, food was delicious but limited selections.
Stayed 2 nights in Dec 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves this hotel the restaurant was beautiful. Staff so friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in Carmel Highlands. A bit pricey for age but location, views, and staff overcame that objection quickly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was phenomenal. We just recently got engaged and this was a trip to celebrate. We also brought our young daughter and the staff were so quick to cater to our needs with her. The property is beautiful and our stay was perfect. Thank you for an incredible experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay. Just wish we could stay longer to enjoy it more.
Stayed 1 night in Nov 2023