"We traveled as a family on 8, which included 2 8mth old babies. All 8 of us fell ill during our stay, 1 day after another....1 baby needing to go to the hospital. Staff was good in helping facilitate that. What was disappointing is we were given a bit of a hard time in trying to leave buffet with food to be taken back to the room for the person who was unable to leave their room and had to involve guest services to get "permission" to do this. As for the food, honestly, we were disappointed. ...

"The options for the included alcohol were very poor"

"I stayed at Jiao Iberostar for a week to celebrate my sister's birthday during our first trip to Jamaica. The location itself is beautiful .The pools, beach, and variety of activities on the resort kept us entertained throughout the stay. Unfortunately, the biggest issue was the staff, especially some of the female staff members. We experienced rude behavior and felt racially profiled during our stay. It was very noticeable that white guests were treated with more respect, received quicker...