"We called this hotel to verify that the pool and hot tub "

"They were in construction so a little in convient"

"The pool was freezing. There was dog hair from a previous person staying in the room."

"This website sent me to a hotel that was under renovation and not in service. I arrived at 11:30 pm. It took a half hour to reach a customer service person. And then another half hour for that person to Not reach the hotel! Because it wasn’t in service!!! Ridiculous!!!!"