Find all hotels by Mona Lisa in Monetier-les-Bains

"Very friendly reception and the room and hotel was spotless. Didn’t use the restaurant as went out for good but it did look good. Would definitely recommend "

"Nice Alpine hotel. Comfortable rooms . Excellent service at the reception. The staff at the reception go the length to help u out to ur every need. Although There is one particular male staff member who needs to get his act straight. He is in the restaurant. I dont want to mention what ihave been through, but i have to say, he is a black mark on the entire hotel. I preferred not to dine in hotel the second day only because of the experience i have faced. The food was good. Its the whole experienc and service i have been through is still shocking for this 5 star hotel. He certainly doesnt deserve to work here and certainly the customer doesnt need to be put through such racist experience after paying 5 star price at a 5 star hotel. Other than this unfortunate staff member at the restaurant, everything else was good. The spa was very relaxed and the staff was very polite and helpful there. "

"Exceptionally helpful and kind staff. Great value for money. Easy pit stop location"

"Attention to detail and staff help "

"The chalet is in a great location for skiing the 3 valleys. It had most of the things we needed and was a nice chalet. However, it wasn’t the cleanest when we arrived and after my daughter had a first sleepless night on a very uncomfortable bed we had to do a bit of mattress swapping. Would stay again due to ease of getting to chalet and the location for skiing."

"Our second time visiting and we have rebooked for a 3rd Nicole was amazing despite some issues with VRBO and the washing machine she was in constant communication. It was great to add linen to our booking this year. The appartment is a good size we are 2 families equalling 10 people. Ski in/ out was still possible even in April Good sized rooms with plenty of views of the slops outside. Nicole added items to the kitchen from our last stay which made things even easier."

"Ski in ski out. Amazing staff"

"Very professional, well organized, clean… nice little spa to unwind. Breakfast was very decent. Would recommend!"

"Stayed as a group of two families of four, one with younger children and one with teenagers and the accommodation was perfect size for this."