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"Lovely hotel at a very good price. Would have handy to know in advance that the hotel is actually within the Chelsea Football Club grounds rather thann "next door" as I had imagined"

"The Hotel is overall very good and I have stayed there many times over the years. However, zero upgrade received (I am Expedia Gold) and was told "We are sold out" when I asked for a room on a higher floor. A quick hotel search showed they definitely were NOT sold out. An annoying start to my stay."

"Clean and tidy, nice setting in the bedroom"

"My stay was so amazing! I arrived last Wednesday morning from my overnight trip from Florida. I was exhausted and they made breakfast for me at 9:15am. My room was not ready and I went to the Lounge to relax and 20 minutes later, my room was ready. I enjoyed the afternoon high tea, which so great, loved the grounds, staff was exceptional, and the food was so good I ate all my meals there. Had a group dinner reservation on Saturday night for 8 people and we had a grand time on Sunday night. The hotel and restaurant manager went out of there way to be accommodating and sincere. I would definitely come back again to stay. Next time, Suite!! "

"Great staff. Very clean. Customer service goes above and beyond. Good value for money."

"I been to a lot of hotel most good in 1 thing not the other. This one overall is great."

"Really nice hotel! The duty manager made our stay comfortable and hassle-free"

"The staff were extremely welcoming and friendly."

"Lovely location spa and breakfast offer. Just what my daughter and I needed for a short break"