"The pictures we saw when booking the hotel didn’t match the actual hotel or our rooms. The rooms were outdated and had mold everywhere. Our sink had a crack, and the shower curtain wasn’t clean. The location was convenient and safe, but it was also very crowded. Not recommended."

"Very close the train station . Breakfast starts at 6 am but the queue is very large .even at that time . Rooms are small but had a great view from the room , room cleaning services are not that great . Still I recommend this hotel"

"Great food and the staff were super friendly and organized. Worth every penny"

"東京タワーが良く見え、美しく、55年前を思いだし、懐かしく思いました。朝食は大変美味しくいただきました。また、スタッフの対応も気持ち良かったです。 気になったのが2点ありました。連泊でしたので、出入口ドアノブに清掃お願いの札を掛けておいたのですが、空のペット3本、空缶1個をコーヒーメーカー隣りに置いておきましたがそのままでした。ゴミ箱に入れて置かなかったためなのか? また、丸テーブルの上のグラス2個は口を上にして置いてありました。取り替えてなかったように見えました。"

"Everything was awesome and the view like no other"

"景色が良かったです リビングも過ごしやすかったです"

"Beautiful hotel. Friendly and helpful staff. Super convenient 7 Eleven in the hotel lobby. Super close to Shinagawa Station. The room was clean, the beds were very comfortable. Quiet, beautiful gardens and just an all around great place to stay. I’d give it 10 stars if I could."

"They catered to 99 years old guest to make soft rice in the morning for his breakfast.And out of way to make it easy for wheelchair guest. Thank you."