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"Lake area was stunning, loved the open entrance with bar area, staff were exceptional, breakfast was one of best ever had"

"Our experience at the hotel was fantastic. We were welcomed by Andrea at reception on the Friday who checked us in and gave us the information required. We went to the swimming pool in the evening and they gave you complimentary towels and to our surprise there was a sauna and steam room too, this was not listed on the hotel.com site so that was a bonus. Breakfast in the morning, we were always greeted by Josh who always accommodated our dietary need by bringing out veggie sausages, and we had a lovely time talking to him, always happy to see you. The hotel guests were polite and friendly and had plenty of conversations. I will be going back there, the staff were great and that made it an enjoyable stay. One thing i did notice was that the air con was not working in the room, it just blew out air, i forgot to mention it to reception."

"Really nice hotel. But a bit of a pain to get to from the railway station with all the road and regeneration work going on. Why whoever is doing the work do not open the pavement area up at weekends is beyond me. No one working. But having to go out of the way to get to the hotel. But that’s not the hotel’s fault. "

"Amazing "

"Great "

"Beautiful hotel in lovely surroundings will definitely come back. "

"Only stayed 1 night but felt welcomed and relaxed throughout. The room (no.6) was quirky & spacious with a good size ensuite shower room. Plenty if storage (not that we needed it), tea & coffee facilities and toiletries, oh and a hairdryer! Our only negative would be the noise from the road but that can't be helped in this location. We woukd recommend the Ragged Cot to everyone. "

"Nice with air cons and comfy n beds, horrible pillows however "

"Was there for business meeting, good hotel, close to station and shops. "